PATRICIA GREEN
Long Beach,California
Summary
Results-focused Supervisor offering 15 years of experience leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications.
Overview
7
7
years of professional experience
Work History
Assistant General Manager, Event Coordinator
The Sea Level Restaurant
Redondo Beach, CA
01.2021 - Current
- Developed decor, theme and ambiance for events to satisfy client's vision and budget.
- Attracted new clients and maintained pre-existing clients through excellent word-of-mouth marketing.
- Coordinated with over vendors and event contributors, caterers and transportation services.
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Selected and ordered décor and event materials.
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Approved regular payroll submissions for employees.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Performed event coordination for larger parties and gatherings.
- Boosted yearly profits through process optimization and improved training.
- Oversaw computer database and physical filing systems.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures
First Assistant Manager
Islands Restaurants
Seal Beach, CA
03.2018 - 01.2022
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Reduced financial discrepancies by monitoring monetary transactions, including credit card sales and deposits.
- Designed and presented social media campaign ideas.
- Submitted reports to senior management to aid in business decision-making and planning.
- Supervised team of over 60 employees and provided feedback on performance.
General Manager, Event Coordinator
The Seal Beach Yacht Club
Seal Beach, CA
10.2016 - 03.2018
- Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Fulfilled contractual obligations, including communications, vendor coordination, schedule creation, budget administration and rehearsal and day of event coordination.
- Recommended workflow and budget improvements, resulting 20% savings per event.
Education
No Degree - Physics, Astronomy, Philosophy, Art History
Long Beach Community College
Long Beach, CASkills
- Recruiting and Interviewing
- Vendor Relationship Management
- Dining Room Management
- Health Codes Compliance
- Scheduling
- Inventory Control
- Staff Supervision
- Ordering Procedures
- Sales
- Team Leadership Expertise
- Budgeting
- Food Preparation
- Cost Controls
- Employee Development
- Public Relations
- Handle Complaints
Timeline
Assistant General Manager, Event Coordinator
The Sea Level Restaurant
01.2021 - Current
First Assistant Manager
Islands Restaurants
03.2018 - 01.2022
General Manager, Event Coordinator
The Seal Beach Yacht Club
10.2016 - 03.2018
No Degree - Physics, Astronomy, Philosophy, Art History
Long Beach Community College