Patricia Grevelding

Work History

Target

09.2024 - Current

Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Maintained a positive work environment, fostering team collaboration and continuous improvement.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Big Lots

12.2022 - 09.2024

Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Processed customer orders and accurately handled payment transactions.
Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
Demonstrated versatility by cross-training in various departments throughout the store when required.
Offered additional services such as loyalty programs or special promotions to enhance customer engagement.
Assisted in creation of promotional displays, attracting customer attention and boosting sales.
Trained new cashiers, enhancing team efficiency and accuracy in transactions.
Ensured cleanliness and organization of checkout area, contributing to positive shopping environment.
Performed cash, card, and check transactions to complete customer purchases.
Worked with floor team and managers to meet wide range of customer needs.