PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Timeline
PROGRAM ASSISTANT

PATRICIA GRIFFIN

Embassy of the Republic of Malawi to USA
Germantown,MD
15
years of professional experience
1
year of post-secondary education

Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.

Work History

PAYROLL AND LEAVE COORDINATOR

11 Months
Alpha Home Care Services | 11.2025 - Current
  • Monitored compliance with regulatory standards, ensuring high-quality care delivery.
  • Streamlined communication processes between caregivers and administrative teams to improve efficiency.
  • Developed and implemented training programs for new staff to enhance service quality.
  • Coordinated scheduling and staffing for home care services, ensuring optimal patient coverage.

Executive Assistant to the Ambassador

14 Years 11 Months
Embassy of the Republic of Malawi to USA | 11.2011 - Current
  • Maintained confidential and sensitive information with discretion and served as a liaison between departments to accelerate effective communication throughout the Embassy.
  • Managed Ambassador's diary and program of appointments.
  • Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives for the Embassy.
  • Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
  • Answered high volume of phone calls and email inquiries.
  • Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
  • Managed office management with all other administrative processes i.e. handling sensitive correspondence, such as Memos, letters, and reports, organizing and maintaining client databases.
  • Arranged travel and bookings for diplomats and government officials, including visa applications.
  • Designed and managed electronic inventory of all Embassy office supplies
  • Edit Monthly Reports to ensure meet requirements for forwarding to Ministry of Foreign Affairs in Malawi
  • Handled confidential and sensitive information with discretion and tact.

Education

Executive Master of Arts - Global Affairs and Management

Arizona State University Thunderbird School of Global Mgt | Washington, DC | 01.2024 - 05.2025
  • Directed a class research project focused on assessing the impact of deforestation in Malawi.
  • Spearheaded class team project for e-passport proposal for the Malawi Embassy.
  • Co-led Capstone project in Global Policy Initiative for Safe, Resilient and Secure School Buildings in Pakistan.

Bachelor of Arts - Human Resource Management

University of Maryland Global Campus | Adelphia, MD | 12-2015
  • Honoree of National Society of Collegiate Scholars 2012 to 2014
  • Dean's List 2011; 2012; 2013; and 2014

Skills

Communication and organizationnnnnnnnnn
Data management
Scheduling softwareeee
Regulatory compliance
Payroll complianceppp
Payroll processing
Organizational skills

Timeline

PAYROLL AND LEAVE COORDINATOR

Alpha Home Care Services
11.2025 - CurrentRead More

Arizona State University Thunderbird School of Global Mgt

Executive Master of Arts from Global Affairs and Management
01.2024 - 05.2025Read More

Executive Assistant to the Ambassador

Embassy of the Republic of Malawi to USA
11.2011 - CurrentRead More

University of Maryland Global Campus

Bachelor of Arts from Human Resource Management
Read More
PATRICIA GRIFFINPROGRAM ASSISTANT