Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patricia Hamilton

Pleasantville,NJ

Summary

Highly motivated, self-sufficient, talented and reliable professional with excellent time management skills who wants to provide exceptional service to customers and co-workers while working as a team and positively promoting the company.

Overview

40
40
years of professional experience

Work History

Cash Shift Supervisor

Ocean Casino Resort
Atlantic City, NJ
05.2018 - Current
  • Organized and managed daily cashier operations, ensuring accuracy of all financial transactions.
  • Monitored shift-level performance, providing coaching and guidance to staff on proper cash handling procedures.
  • Developed and implemented new processes to improve customer service and sales efficiency.
  • Trained new hires in the use of POS systems, store policies and procedures, safety protocols, and customer service expectations.
  • Analysis of daily work to identify discrepancies in payment processing.
  • Assisted in staff scheduling.
  • Performed daily bank deposits accurately and within company guidelines.

Cashier

Shop Rite Food Market
Absecon, NJ
08.2015 - 05.2018
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.

General Cash Supervisor

Revel Entertainment
Atlantic City, NJ
03.2012 - 09.2014
  • Ensured accuracy of all cash transactions by verifying amounts, reconciling discrepancies and balancing registers.
  • Monitored daily cash flow and prepared monthly financial reports.
  • Performed daily bank deposits, withdrawals and transfers.

Senior Hotel Cashier

Trump Plaza Hotel and Casino
Atlantic City, NJ
05.1984 - 09.2012
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Maintained wide variety of customer service and administrative tasks to politely resolve customer issues quickly and efficiently.

Education

GED -

Holy Spirit College
Absecon, NJ

Skills

  • Cash handling expertise
  • Math aptitude
  • Conflict resolution
  • Customer-oriented
  • Goal-oriented
  • Payment processing
  • EOD documentation and reporting
  • Opening and closing cash procedures
  • Policy enforcement
  • Attention to detail
  • Employee scheduling and delegation
  • Managing staff
  • Word and excel
  • Micros
  • NCR
  • Info Genesis

Timeline

Cash Shift Supervisor

Ocean Casino Resort
05.2018 - Current

Cashier

Shop Rite Food Market
08.2015 - 05.2018

General Cash Supervisor

Revel Entertainment
03.2012 - 09.2014

Senior Hotel Cashier

Trump Plaza Hotel and Casino
05.1984 - 09.2012

GED -

Holy Spirit College

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Patricia Hamilton