Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patricia Hecker

Tacoma,WA

Summary

I started my Title / Escrow career in 2002 at Commonwealth Title when I was 20 years old. I found the research of Title to be interesting, repetitious yet always different. When the market crashed in 2007, I went into automotive working for Bruce Title then Premier collision until I started in Chiropractic, which was a great experience, but there really is not much to move up to unless I went to school to become a Chiropractor. At that time I maxed out in my position and was offered a position in Escrow which I love, I got my LPO and sworn in July, but with the market continuously changing there is not a lot of stability in the industry.

Overview

17
17
years of professional experience

Work History

LPO /Escrow Closer

Chicago Title
10.2020 - Current
  • Streamlined escrow closing processes by implementing efficient document management and communication strategies.
  • Managed complex multi-party transactions for successful completion, ensuring client satisfaction and timely closings.
  • Coordinated with buyers, sellers, lenders, and agents to facilitate smooth escrow closings.
  • Maintained strict confidentiality of sensitive client data while handling a high volume of files and transactions.
  • Ensured compliance with industry regulations by staying current on changes in laws and best practices related to escrow closings.
  • Facilitated the signing process for all parties involved in a transaction, providing clear instructions regarding necessary documentation and next steps.
  • Resolved title issues prior to closing, collaborating with title officers to ensure clear property ownership transfers.
  • Managed high-stress situations with professionalism and grace, ensuring that all parties remained informed and satisfied throughout the course of the transaction.
  • Covered all closers on their desks while they were out sick or on vacation.
  • Training assistants on how to process

Jr Closer

Attorneys Title / Aegis Land Title
10.2012 - 10.2020
  • Enhanced the closing process by streamlining documentation and communication with clients.
  • Assisted senior closers in managing a high volume of closings, contributing to team success and efficiency.
  • Reduced errors in loan documents by meticulously reviewing and verifying all information provided by borrowers.
  • Open and entered new title orders into the system.
  • Processed and cleared title in order to prepare closing documents for signing.
  • Coordinate signing appointments for buyers and sellers.
  • Prepare funding packages and upload to simplifile and record when ready.

Chiropractic Assistant

Stemp Family Chiropractic
07.2007 - 10.2012
  • Enhanced patient satisfaction by providing efficient and friendly assistance at the front desk.
  • Streamlined appointment scheduling for improved patient experience and reduced wait times.
  • Assisted chiropractors with patient care, ensuring accurate documentation and treatment plans.
  • Improved office organization by maintaining clean and well-stocked treatment rooms for daily use.
  • X-ray certified to be able to take appropriate X-rays of patients for efficient care.
  • Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
  • Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
  • Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.

Education

High School Diploma -

Tacoma Community College

Skills

  • Clearing Title
  • Balancing Statements with Lenders
  • Document Preparation
  • Disbursing Files
  • Strong Communication
  • Closing Coordination
  • Decision Making
  • Problem Solving
  • Attention to Detail
  • Notary Public
  • LPO

Timeline

LPO /Escrow Closer

Chicago Title
10.2020 - Current

Jr Closer

Attorneys Title / Aegis Land Title
10.2012 - 10.2020

Chiropractic Assistant

Stemp Family Chiropractic
07.2007 - 10.2012

High School Diploma -

Tacoma Community College
Patricia Hecker