Patricia Holliday
Miami,FL
Summary
Driven and meticulous, with a proven track record at U.M Hospital in enhancing customer satisfaction and streamlining operations. Skilled in guest relations and safe cleaning practices, I significantly improved service quality. My dedication to deep cleaning and laundry management, coupled with exceptional interpersonal skills, consistently exceeds employer expectations.
Overview
6
6
years of professional experience
Work History
Cashier
Boucher Brothers
2024.03 - Current
Comes on time for work.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Set up new sales displays each week with fresh merchandise.
House Keeping
U.m Hospital
2020.01 - 2023.12
- Keeps rooms make sure everything is wipe down properly
- Performed general housekeeping and cleaning tasks.
- Communicated problems regarding guest rooms to housekeeping services and maintenance personnel.
- Trained housekeeping staff on cleaning protocols.
- Enforced housekeeping standards to comply with cleaning regulations.
- Answered calls for housekeeping problems such as spills and broken glasses.
Cashier
University of Miami College
2018.07 - 2020.10
Comes on time make sure very thing is good before opening
- Addressed customer needs and made product recommendations to increase sales.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Processed refunds and exchanges in accordance with company policy.
- Used POS system to enter orders, process payments and issue receipts.
Education
Miami North Western
Miami FlSkills
- Laundry Management
- Cleaning techniques
- Safe cleaning with chemicals
- Guest Relations
- Deep cleaning
Timeline
Cashier
Boucher Brothers
2024.03 - Current
House Keeping
U.m Hospital
2020.01 - 2023.12
Cashier
University of Miami College
2018.07 - 2020.10
Miami North Western