PATRICIA IRIZARRY
The Bronx,NY
Summary
To obtain a permanent position in a company where I can enhance my skills and knowledge.
Overview
23
23
years of professional experience
Work History
SBO Estimate Specialist
North American Credit Services Inc.
08.2022 - Current
- EPIC billing system used to process estimates.
- Process hospital and professional accounts.
- Process estimates for accounts in several states.
- Process self pay and insured accounts.
- Constantly trained to learn new procedures.
- Remotely work from home to complete tasks.
Customer Service Billing Representative
Advent Health
02.2020 - 08.2022
- EPIC billing system used on all accounts.
- Maintain positive, empathetic and professional attitude toward patients
- Respond to billing and insurance inquiries
- Assist attorney with account balances and questions
- Facilitate billing records to patients
- Provide help with financial assistance to patients
Customer Service Representative
Bright House Networks
01.2002 - 01.2019
- Handle customer inquiries, complaints, billing questions, payment extensions and service requests
- Calm angry callers, repair trust, locate resources for problem resolution and design best solution
- Interface daily with internal partners in accounting, field services and new business divisions
Education
AA - Business Administration
Berkeley College
01.1990
Skills
- EPIC billing system specialist
- Excellent communication skills
- Telephone manner
- Fluent in Spanish
Timeline
SBO Estimate Specialist
North American Credit Services Inc.
08.2022 - Current
Customer Service Billing Representative
Advent Health
02.2020 - 08.2022
Customer Service Representative
Bright House Networks
01.2002 - 01.2019
AA - Business Administration
Berkeley College
Similar Profiles
Hanton GuerreroHanton Guerrero
Customer Service Representative at North American Credit Services Inc.Customer Service Representative at North American Credit Services Inc.
CYNTHIA SMITHCYNTHIA SMITH
Administrative Manager at North American Credit Services IncAdministrative Manager at North American Credit Services Inc
Krish MahajanKrish Mahajan
Security Site Supervisor at North American Protection ServicesSecurity Site Supervisor at North American Protection Services