Patricia James
Casa Grande,AZ
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand my skills while facilitating company growth.
Overview
8
8
years of professional experience
Work History
DCS Specialist Investigations
Mesa
Mesa, AZ
06.2023 - 06.2024
- Assisted in training personnel on proper use of the DCS system by providing guidance and instruction.
- Monitored, maintained, and troubleshot distributed control systems for optimal performance.
- Collaborated with other departments in order to integrate new technologies into the DCS system.
- Analyzed existing processes and procedures related to the DCS system to identify areas for improvement.
- Worked with community resources to engage youth in pro-social activities and help families access services.
- Investigated reports or indications of abuse, neglect or exploitation of at-risk adults, adolescents and children.
Case Manager Assistant/ Case Aide
Department of Child Safety
Mesa, AZ
10.2022 - 06.2023
- Identified appropriate community resources and provided referrals for services.
- Worked with care team to assess client needs and discuss collaborative treatment efforts.
- Established behavioral modification goals and assessed progress toward goals.
Supervised Visitation Specialist
New Leaf
Mesa, AZ
07.2022 - 10.2022
- Supervised Visitation Only works directly with families whose children are involved with the Department of Child Safety.
- Provide supervised visits between parents and their children.
- Communicate program rules/ guidelines to clients as well as uphold them during supervision.
- Monitor, observe, and document all interactions and behaviors between the parent and child/children during supervised visits.
- Actively assess visit to provide de-escalation intervention or terminate a visit if it becomes harmful to the child/children.
Program Specialist Evaluator
Department of Economic Security
Phoenix, AZ
11.2021 - 04.2022
- Navigated multiple computer systems and applications and utilized search tools to find information.
- Implemented policies and standard operating procedures and managed quality, customer service.
- Improved knowledge and productivity through continuous education and learning from senior team leaders.
- Upheld high standards of productivity and quality in Service.
Executive Director
The Trinity Restoration Homes Inc
Mesa, AZ
07.2016 - 11.2021
- Shared mission of organization with public through successful community outreach and marketing strategies.
- Exercised leadership of Non Profit businesses dedicated to building and supporting Individuals, Families and Seniors.
- Spearheaded new organization with $20,000 in capital funds.
CDL Class B Driver
Dysart Unified School District
Surprise, AZ
05.2018 - 09.2019
- Applied defensive driving and safety techniques to prevent accidents.
- Inspected and maintained vehicle supplies and equipment to ensure vehicles remain in proper working condition.
- Completed daily pre-trip inspection checklist before first delivery.
- My responsibility was student safety.
- I created Incident Reports when required.
- Family Communication, written and verbal was also required,
- First Aid/ CPR Certified
- Finger Print Clearance Card Expires 2023
Class B CDL Driver
Alhambra Elementary School
Phoenix, AZ
03.2017 - 05.2018
- Applied defensive driving and safety techniques to prevent accidents.
- Inspected and maintained vehicle supplies and equipment to ensure vehicles remain in proper working condition.
- Completed daily pre-trip inspection checklist before first delivery.
- My responsibility was student safety.
- Daily route to and from school grades K-12
- Completed any incident reports and performed communication with families when necessary.
- Firsts Aid/ CPR Certified
- Fingerprint Clearance Card Expires 2023
Education
Bachelor of Science - Organizational Leadership And Management
Regent University
Virginia Beach, VA05.2023
Skills
- Group and Individual Instruction
- Performance Assessments
- Skill Building
- Verbal and Written Communication
- Active Listening
- Attention to Detail
- Customer Service
- Relationship Building
- Microsoft Access
Timeline
DCS Specialist Investigations
Mesa
06.2023 - 06.2024
Case Manager Assistant/ Case Aide
Department of Child Safety
10.2022 - 06.2023
Supervised Visitation Specialist
New Leaf
07.2022 - 10.2022
Program Specialist Evaluator
Department of Economic Security
11.2021 - 04.2022
CDL Class B Driver
Dysart Unified School District
05.2018 - 09.2019
Class B CDL Driver
Alhambra Elementary School
03.2017 - 05.2018
Executive Director
The Trinity Restoration Homes Inc
07.2016 - 11.2021
Bachelor of Science - Organizational Leadership And Management
Regent University
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