Patricia Jennings
Lavaca,AR
Summary
Dedicated advocate who understands the importance of compassion and patience. A strong listener, decision maker, and communicator. Strategic thinker with leadership proficiency to identify problems and overcome barriers; with a proven track record of successfully managing projects and initiatives and achieving desired business objectives. Skilled in developing and executing strategies, managing budgets and resources, and leading cross-functional teams. Consistently produces tangible outcomes that exceed expectations.
Overview
16
16
years of professional experience
Work History
Account Executive
Rotech Healthcare Inc.
10.2023
- Responsible for face-to-face sales calls establishing and maintaining relationships with doctors, hospitals, sleep labs, wound clinics, skilled nursing facilities, home health agencies and other referral sources in the medical community
- Also continually educating clients and marketing our services, respiratory equipment and medications to new prospects.
Marketing & Admissions Director
Waldron Nursing & Rehab
01.2023 - 08.2023
- Rebranding facility from privately owned to new corporate ownership
- Provided needed education on Medicare/Medicaid in LTC facilities, skilled nursing facility services and long-term care
- Have increased census by 37% and tripled referral resources
- Initiate HMO preauth and follow through with updates, Medicare and Medicaid admissions as well.
Marketing & Admissions Director
The Blossoms at Fort Smith
08.2021 - 12.2022
- Rebranding the facility and rebuilding relationships with the hospitals and clinics
- Took this facility from 1 Star to 4 Stars with CMS
- Have increased admissions by 79% keeping the facility at capacity, full is 117
- See the referral process from beginning to end, including discharge planning
- Specialize in refining customer experiences to reach their goals.
Admissions Coordinator, promoted to Regional Director of Sales & Marketing
Paris Health and Rehabilitation Center
06.2019 - 08.2021
- Oversee the sales and marketing of all five homes in Arkansas
- Strengthen profit opportunities by developing key customer relationships and managing resources to meet sales objectives
- Help patients with admissions process and adhered to state and federal laws
- Plan professional development opportunities, including in-services
- Develops and implements new sales strategies
- Process meticulous documentation related to prior authorizations and insurance referrals
- Follows organizational guidelines to assure compliance with HIPAA and patient confidentiality standards
- Process confidential, patient paperwork with accuracy and deference to patient privacy
- Gather community resources and coordinated referrals to obtain services.
Executive Director
Fountain of Youth Adult Day Care Center
10.2015 - 04.2019
- Responsible for recruiting, training and retention of qualified staff
- Managed the financial operations for the center including billing, reimbursements and budgets
- Performed assessments of prospective clients to determine if the program would meet their needs
- Monitored programs to ensure effectiveness, and compliance of care, compliance with applicable regulations
- Gained a 54% growth in client base in 28 months.
Activity Director
Brookfield Assisted Living
05.2014 - 10.2015
- Planned and directed daily activities, small and large events, entertainment/social parties, and symposiums for educational and spiritual needs for residents and family members; having 89% participation from residents
- Completed all state required reports and charting on all residents
- Marketed the community using Senior Service Club
- Developed new business leads to increase new referral leads.
Admissions Coordinator
Ashton Place
10.2013 - 05.2014
- Coordinated patients admitting to the facility from hospital(s) for paperwork, transportation, room and rehab schedule
- Completed all assessments and required reports for state and other agencies
- Marketed to the community at hospital visits and professional meetings.
Activity Director
Hope's Creek Assisted Living
04.2012 - 09.2013
- Planned and directed all daily activities; small and large events, entertainment/social parties, and symposiums for educational information; having 83% participation from residents
- Assessed the needs of each resident
- Provided elevated family experience to generate a higher level of confidence
- Served as the main liaison between residents, family members and management.
Enrichment Coordinator
Butterfield Place
01.2008 - 10.2011
- Coordinated marketing and sales events/campaigns, as well as developing new referral leads and activities
- Planned and directed daily activities, small and large events, entertainment/social parties, and symposiums for educational information
- Assisted in establishing business leads, as well as networking residents into the larger community
- Worked directly with manager and co-manager to achieve resident satisfaction.
Education
Bachelor of Science: Organizational Management -
John Brown University
Siloam Springs, AR05.2017
Skills
- Case Management
- Establish and maintain trusting relationships
- Recognizes the importance of utilizing community and professional resources
- Excellent leadership skills
- Superb written and oral communication skills, including public speaking and presentation
- Effective Leader
- Policy Implementation
- Financial Management
- Strategic Leadership
- Operations Oversight
- Budget Coordination
- Budget Administration
- Regulatory Compliance
- Strategic Planning
- Compliance Management
- Budgeting and Financial Management
- Organizational Leadership
- Business Management
- Program Leadership
- Staff Development
- Innovation and Creativity
- Conflict Resolution
Timeline
Account Executive
Rotech Healthcare Inc.
10.2023
Marketing & Admissions Director
Waldron Nursing & Rehab
01.2023 - 08.2023
Marketing & Admissions Director
The Blossoms at Fort Smith
08.2021 - 12.2022
Admissions Coordinator, promoted to Regional Director of Sales & Marketing
Paris Health and Rehabilitation Center
06.2019 - 08.2021
Executive Director
Fountain of Youth Adult Day Care Center
10.2015 - 04.2019
Activity Director
Brookfield Assisted Living
05.2014 - 10.2015
Admissions Coordinator
Ashton Place
10.2013 - 05.2014
Activity Director
Hope's Creek Assisted Living
04.2012 - 09.2013
Enrichment Coordinator
Butterfield Place
01.2008 - 10.2011
Bachelor of Science: Organizational Management -
John Brown University
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