Patricia Johnson
Hopewell,VA
Summary
Experienced Package Handler with expertise in operating automated mail processing equipment to sort incoming and outgoing mail. Proficient in collating, bundling and transferring mail for delivery.
Reliable employee seeking Counseling position. Offering excellent communication and good judgment.
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
Team player
Overview
19
19
years of professional experience
Work History
Package Handler
UPS
Chester, VA
06.2021 - Current
- Followed verbal and written instructions to properly move and ship products.
- Informed purchasing team of missing or damaged items immediately when unloading and receiving.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Handled inventory control and cycle counting procedures.
- Assisted warehouse manager with during busy periods, developing new skills while boosting warehouse efficiency.
Cosmetologist
Self-employed
Hopewell, VA
09.2001 - 10.2009
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Styled hair, makeup and nails for customers for special events and occasions.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Cosmetologist
The Retreat Salon And Spa
Petersburg, VA
04.1997 - 09.2001
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Maintained client treatment records and designed long-term care programs for return customers.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Created marketing advertisements to increase awareness of services and boost sales.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Trained salon staff in traditional and innovative haircutting techniques and salon management.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Cosmetologist
Hair Works
Hopewell, VA
04.1994 - 04.1997
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Researched latest trends in hair and makeup to stay updated on color, style and technique.
- Maintained client treatment records and designed long-term care programs for return customers.
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
Licensed Cosmetologist
Hair Junction
Hopewell, Virginia
06.1991 - 04.1994
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Recorded notes for future reference about customer preferences and services delivered.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Assessed customer hair texture, treatment history and desired outcome to determine services required.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Styled hair, makeup and nails for customers for special events and occasions.
- Kept detailed records of customer information and services provided to increase return customers.
Education
Associate of Science -
Liberty University
Lynchburg, VA06.2021
A License of Cosmetology - Cosmology
Suffolk Beauty Academy
Suffolk, VA05.1988
High School Diploma -
Dinwiddie County High School
Dinwiddie, VA06.1981
Skills
- Decision Making
- Visual Inspection
- Appointment Scheduling
- Customer Consultation
- Problem Anticipation and Resolution
- Relationship Building
- Payment Processing
- Physical Stamina
- Most things concerning hair, skin and nails
- Adaptable to Changing Client Needs
- Creativity and Originality
- Employee Training
- Clear Communication
- Social Perceptiveness
- Product Sales
- Persuasion and Personal Influence
- Time Management
- Sound Judgment
Timeline
Package Handler
UPS
06.2021 - Current
Cosmetologist
Self-employed
09.2001 - 10.2009
Cosmetologist
The Retreat Salon And Spa
04.1997 - 09.2001
Cosmetologist
Hair Works
04.1994 - 04.1997
Licensed Cosmetologist
Hair Junction
06.1991 - 04.1994
Associate of Science -
Liberty University
A License of Cosmetology - Cosmology
Suffolk Beauty Academy
High School Diploma -
Dinwiddie County High School