Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Patricia Kelly

South Lyon,MI

Summary

Experienced Paralegal with a strong background in legal documentation, case management, and compliance. Demonstrated expertise in real estate litigation, regulatory submissions, and managing FOIA requests. Contributed to the success of the Detroit Land Bank Authority. Seeking a Paralegal role to utilize extensive legal background and collaborate effectively with cross-functional teams.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Senior Paralegal

Detroit Land Bank Authority
01.2024 - Current
  • Rapidly mastered the Paralegal II role, leading to a promotion to Paralegal III within just six months
  • Leveraged expertise to train and mentor all newly hired paralegals, ensuring consistent and efficient onboarding
  • Streamlined FOIA request processing, reducing response times by 25% and improving compliance
  • Designed and implemented comprehensive training programs for staff on regulatory compliance and document control systems
  • Played a key role in resolving high-stakes litigation, contributing to favorable outcomes

Senior Loan Officer

New American Funding
01.2023 - 01.2024
  • Developed compliance strategies that improved regulatory adherence and decreased operational risks, supporting business expansion
  • Led cross-functional teams in the implementation of compliance and regulatory procedures, resulting in enhanced legal and financial practices
  • Created strategic plans that strengthened compliance frameworks, boosted efficiency, and reduced potential legal risks

Mortgage Loan Officer

Fifth Third Bank
01.2022 - 01.2023
  • Spearheaded the launch of a new loan product, contributing to a 20% revenue increase
  • Reduced loan processing time by 30% through process reengineering and technology adoption
  • Enhanced customer retention rates by implementing proactive communication strategies
  • Designed dashboards for real-time performance tracking, boosting team productivity
  • Identified market trends to guide strategic decision-making, driving competitive advantage

Producing Sales Manager

Freedom Mortgage
06.2019 - 12.2021
  • Increased team efficiency by 40% by restructuring sales workflows
  • Led a multiyear initiative to standardize vendor agreements, resulting in cost savings of $500K annually
  • Coached a high performing team that consistently exceeded sales targets by 20%
  • Established cross functional teams to address bottlenecks, enhancing service delivery
  • Received recognition as a top performing manager for consecutive years

Team Leader

Quicken Loans
07.2015 - 05.2019
  • Designed a mentorship program for new hires, improving retention and performance
  • Negotiated with industry leaders to form partnerships, yielding a 25% revenue increase
  • Developed an innovative loan tracking system, reducing errors and enhancing client satisfaction
  • Conducted regular workshops to upskill team members, fostering a culture of continuous learning
  • Collaborated with IT teams to automate routine processes, saving 1,200 staff hours annually

Paralegal

Potestivo & Associates P.C.
05.2012 - 07.2015
  • Facilitated loan modification processes and prepared legal documentation, resulting in enhanced client outcomes and minimized risk of foreclosure
  • Conducted legal research and drafted various legal motions and pleadings, leading to positive litigation results under the guidance of attorneys

Education

Master of Science - Management

University of Phoenix
11.2024

Bachelor of Applied Science - Management

Colorado Technical University
01.2013

Associate of Arts and Sciences - Paralegal Studies

ITT Technical Institute
01.2011

Skills

  • Litigation Support and Court Filings
  • Strategic Planning and Operational Leadership
  • Client Relationship Management and Communication
  • Contract Drafting and Due Diligence
  • Project Management and Team Collaboration
  • Team leadership qualities
  • Court filing procedures
  • Client communication
  • Legal analysis
  • Legal research expertise
  • Excel spreadsheets
  • Schedule management
  • Employee development
  • Schedule coordination
  • Team oversight
  • Regulatory compliance
  • Conflict resolution expertise
  • Document drafting proficiency
  • Contract review expertise
  • Legal software proficiency
  • Corporate governance insight
  • Case management efficiency
  • Real estate law experience
  • Litigation support mastery
  • Legal writing excellence
  • Office administration
  • Research and data collection
  • Proficient in MS office
  • Attorney support
  • File and records management

Certification

  • Real Estate Broker/Sales Agent, National Association of REALTORS Nov 2019
  • Loan Originator, Mortgage, NMLS Licensing Jul 2015
  • Notary Public, State of Michigan Mar 2015

Timeline

Senior Paralegal

Detroit Land Bank Authority
01.2024 - Current

Senior Loan Officer

New American Funding
01.2023 - 01.2024

Mortgage Loan Officer

Fifth Third Bank
01.2022 - 01.2023

Producing Sales Manager

Freedom Mortgage
06.2019 - 12.2021

Team Leader

Quicken Loans
07.2015 - 05.2019

Paralegal

Potestivo & Associates P.C.
05.2012 - 07.2015

Bachelor of Applied Science - Management

Colorado Technical University

Associate of Arts and Sciences - Paralegal Studies

ITT Technical Institute

Master of Science - Management

University of Phoenix

Similar Profiles

CREATE PROFILE
Patricia Kelly