Summary
Work History
Education
Skills
Affiliations
Timeline
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Patricia King

Patricia King

Enon,OH

Summary

Music education professional with a Master of Music in Music Education and extensive experience in lesson planning, classroom management, and curriculum alignment. Develops instruction for diverse learners, including students with special needs, using differentiated strategies. Uses assessment-based tutoring to improve student progress and engagement.

Work History

Credit Customer Service Phone Agent

7-11
Enon, Ohio
2017 - 2026
  • Assisted customers with payment, billing, and account inquiries to enhance customer satisfaction.
  • Used problem-solving methods to resolve customer inquiries and complaints.
  • Recorded call details in customer service systems to ensure accurate case documentation.
  • Documented and analyzed customer feedback trends for management review.

Music Teacher

Dayton Public Schools
Dayton, Ohio
1984 - 2026
  • Planned music instruction aligned with Dayton Public Schools curriculum standards.
  • Created and delivered lesson plans centered on musicianship, music theory, and history.
  • Taught vocal and instrumental techniques during classroom and ensemble lessons.
  • Prepared lesson plans, music materials, and performance activities.
  • Assessed student progress through rehearsals, performances, and class observations to identify areas for improvement.
  • Organized special events, school concerts, music competitions, and music examinations to enhance student engagement and performance opportunities.
  • Adjusted teaching strategies for diverse student needs, including special educational needs.

Education

Master of Arts - Music Education

Bowling Green State University
Bowling Green, OH
12-1988

Skills

  • Billing management
  • CRM management
  • Customer relationship management
  • Client engagement
  • Classroom management
  • Lesson planning and classroom management

Affiliations

  • Volunteer Assistant Scout Master Boy Scouts of America
  • Director Springfield Symphony Youth String Ensemble

Timeline

Credit Customer Service Phone Agent

7-11
2017 - 2026

Music Teacher

Dayton Public Schools
1984 - 2026

Master of Arts - Music Education

Bowling Green State University

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Patricia King