Patricia Lakhdar

Sarasota

Summary

Results-driven Sales Manager with 3+ years of experience leading teams, exceeding quotas, and driving revenue in telecommunications. Fluent in English and Spanish with hands-on experience in CRM tracking, outbound strategy, and client retention. Seeking a remote sales role to leverage strong communication and tech skills.

Overview

years of post-secondary education

years of professional experience

Work History

Sales Manager

Verizon Wireless

Venice

09.2022 - Current

Developed strategic sales initiatives and daily activity targets to consistently meet and exceed quarterly revenue goals.
Led, coached, and mentored a team of 6–8 sales representatives, driving team performance to consistently achieve over 110% of monthly sales quota.
Managed key account relationships and complex customer inquiries, maintaining a high retention rate across top-tier accounts
Analyzed market trends to identify new sales opportunities.
Utilized CRM tools to track daily activity metrics, pipeline growth, and team conversion rates to optimize sales performance.
Collaborated with marketing on campaigns to support product launches.
Developed pricing strategies that would maximize profits while still remaining competitive in the market.

Retail Associate

AT&T

Gainesville

02.2021 - 08.2022

Consulted with retail customers to assess mobility/broadband needs, presenting tailored solutions to drive inbound sales.
Educated clients on modern technology products, service plans, and promotional offerings to maximize account value.
Delivered detailed product and service information to assist customers
Addressed and resolved product issues and concerns to enhance customer satisfaction
Maintained accurate customer interaction logs, account upgrades, and sales data across internal systems.
Developed and maintained a knowledge base of the evolving products and services
Promoted major mobility and technology brands to increase customer engagement.
Attended team meetings to discuss sales goals, upcoming promotions.

Education

High School Diploma -

Duluth High School

Duluth, GA

08.2016 - 05.2020

Human Resources

Interactive College of Technology

Gainesville, GA

Skills

Sales Execution: Outbound Prospecting, Lead Qualification, Cold Calling, Email Cadences, Discovery Calls
Sales Software & Tools: Salesforce CRM, HubSpot, LinkedIn Sales Navigator, Outreach, Salesloft, Loom
Strategy & Operations: Pipeline Management, Objection Handling, Lead Enrichment, B2B Account Mapping, Social Selling
Time Management & Office Productivity: Microsoft 365 (Excel, Teams, Outlook, Word, PowerPoint), Google Workspace

Project Management
CRM Software
Bilingual (Fluent English & Spanish)

Timeline