Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Patricia Landaverde

Waltham,Massachusetts

Summary

Dynamic and dedicated professional with extensive experience in customer service. Proven ability in cash handling and inventory management, complemented by strong communication skills. Recognized for training staff to enhance service quality and operational efficiency, consistently ensuring customer satisfaction.

Overview

7
7
years of professional experience

Work History

Cashier

Marshalls
08.2025 - Current
  • Processed customer transactions efficiently, ensuring accurate cash handling and receipt issuance.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained cleanliness and organization of checkout area to enhance shopping experience.
  • Assisted in inventory management by restocking merchandise and monitoring stock levels.

Deli Clerk

Cafe Services
04.2023 - Current
  • Assisted customers in selecting deli products, ensuring excellent service and satisfaction.
  • Maintained cleanliness and organization of deli area, adhering to health and safety standards.
  • Operated slicers, scales, and other equipment to prepare and package food items efficiently.
  • Stocked shelves with fresh products, monitoring inventory levels for timely replenishment.

Cashier

Flour House Bakery
01.2022 - 03.2023
  • Processed transactions accurately using point-of-sale system.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Managed cash register operations, ensuring balanced drawers at shift end.
  • Assisted in maintaining store organization, restocking merchandise as needed.

Service and Kitchen Manager

Chipotle Grill
04.2021 - 08.2022
  • Supervised kitchen operations, ensuring compliance with food safety and sanitation standards.
  • Trained and mentored staff on food preparation techniques and customer service excellence.
  • Managed inventory levels, optimizing supply chain processes to minimize waste.
  • Implemented training programs that improved team performance and operational efficiency.

Cashier

Los Amigos Taqueria
08.2019 - 03.2021
  • Processed transactions accurately using point-of-sale system.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Managed cash register operations, ensuring balanced drawers at shift end.
  • Assisted in maintaining store organization, restocking merchandise as needed.
  • Collaborated with team members to optimize checkout efficiency during peak hours.
  • Trained new staff on cash handling procedures and customer service standards.
  • Implemented inventory control measures to reduce shrinkage and improve stock accuracy.

Cashier

Market Basket
07.2018 - 08.2019
  • Processed transactions accurately using point-of-sale system.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Managed cash register operations, ensuring balanced drawers at shift end.
  • Assisted in maintaining store organization, restocking merchandise as needed.

Education

No Degree -

Universidad De Sonsonate
El Salvador

High School Diploma -

Instituto Nacional De La Palma
El Salvador
11-2005

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Written and verbal communication
  • Attention to detail

Languages

English
Spanish
Native or Bilingual

Timeline

Cashier

Marshalls
08.2025 - Current

Deli Clerk

Cafe Services
04.2023 - Current

Cashier

Flour House Bakery
01.2022 - 03.2023

Service and Kitchen Manager

Chipotle Grill
04.2021 - 08.2022

Cashier

Los Amigos Taqueria
08.2019 - 03.2021

Cashier

Market Basket
07.2018 - 08.2019

No Degree -

Universidad De Sonsonate

High School Diploma -

Instituto Nacional De La Palma

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Patricia Landaverde