Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tricia LeClaire

Rutland,MA

Summary

Administrative professional with 25 years of experience in optimizing office procedures and managing client relationships. Proven track record of enhancing operational efficiency through strong communication and problem-solving skills. Expertise in streamlining workflows and improving client satisfaction.

Overview

30
30
years of professional experience

Work History

Administrative Assisitant

Keene School District
Keene, NH
01.2009 - 02.2026
  • Implemented office procedures that streamlined workflow efficiency.
  • Ensured data integrity by accurately maintaining student records and confidential files.
  • Trained new administrative staff on protocols and systems for seamless operations.
  • Managed phone calls and emails to facilitate timely business correspondence.
  • Welcomed visitors at front desk, providing assistance and information, addressing inquiries and directing them appropriately.
  • Maintained office supply inventory, supporting seamless operational needs.
  • Coordinated mailings by sorting and preparing packages for courier or postal service.
  • Processed daily bank deposits, ensuring accurate fund management.

Client Relations Specialist

Art-Lot Development Corp.
Grafton, MA
07.1996 - 08.2008
  • Managed client inquiries across multiple channels, delivering timely assistance.
  • Resolved client issues by identifying root causes and implementing effective solutions.
  • Coordinated communication between clients and internal teams, enhancing client satisfaction.
  • Documented client interactions to improve service quality and support team knowledge sharing.

Education

Associate of Arts - Interior Design

Becker College
Worcester, MA
05-1992

Certificate Program - Microsoft Office 2077

Quinsigamond Community College
Worcester, MA
06-2009

Skills

  • Administrative support
  • Phone call management
  • Client communication
  • Customer relations
  • Calendar management
  • Financial record management
  • Task prioritization
  • Problem-solving abilities
  • Attention to detail
  • Interpersonal skills

Timeline

Administrative Assisitant

Keene School District
01.2009 - 02.2026

Client Relations Specialist

Art-Lot Development Corp.
07.1996 - 08.2008

Associate of Arts - Interior Design

Becker College

Certificate Program - Microsoft Office 2077

Quinsigamond Community College

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Tricia LeClaire