Patricia Leggett

• Consult with clients to assess needs and propose optimal solutions.
• Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
• Providing services such as

- Painting with rollers, brushes and spray guns

- Drywall Sheet replacements, Tape and Float, Texture Matching, Deco Drywall Texturing, Skim coating, Texture removal and knockdown

- Wood refinishing, interior and exterior

- Carpentry and Wood repair

- Varnish and decopainting

- Staining masonry and wood

- Landscaping and water line digging

- Murals

- Masonry work (rock walls, retaining walls, brick and stone)

• Lead generation and Marketing
• Protection of all surfaces not being worked on
• Upkeeping and providing all tools and material needed for job completion
• Creating invoices
• Quoting projects based on client needs
• Maintaining a clientele log
• Created and managed project plans, timelines and budgets.

• Supported employees by accurately tracking time and proactively resolving any conflicts.
• Monitored and supported workers on site during production activities
• Maintained organized work area by cleaning and removing hazards.
• Trained new production staff members on safe and efficient production procedures and proper machine operations.
• Performed general equipment maintenance and repair to minimize downtime.
• Made sure that products were produced on time and are of good quality.
• Cleaned and prepared surfaces for paint application such as interior wood cabinetry and doors as well as exterior surfaces such as aluminum, stucco, brick, hardy plank, concrete, fiber cement
• Spray painted surfaces with airless, conventional and High Volume Low Pressure equipment. (Graco HVLP, Graco 695, Graco GX battery and plug-in designs)
• Used high-pressure power washing equipment
• Use of Standard A frame ladders, extension ladders and scissor lifts
• Monitored the safety of the production team during production
• Operation of the company vehicle and mid-sized trailer
• Refinishing of interior cabinetry and exterior surfaces on residential and commercial properties
• Operated power sprayers and hand tools to prepare and paint large areas.
• Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
• Protected surfaces from damage and spills by using drop cloths prior to and during painting.
• Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.

-Surface preparation

- Baseboards, Door trims, doors, ceilings, Interior and exterior walls, Gutters

- Drywall and Sheetrock repairs, Exterior Stucco Patching, Plastering

- Painting at heights between 0-45ft, including roofs (shingles, tile and metal)

- Assemble and take down scaffolding and extension ladders

- Cutting in, rolling with a weenie roller, 9 inch and 18in by handle and extension pole, Spray guns

- Power washing

- Interior and Exterior Painting: Stucco, Brick, Wood, Hardy Plank

- Protection: Masking, Tape lines, Dust control

• Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
• Tracked orders and notified customers of status or potential delays.
• Generated monthly performance reports to track and analyze shipping trends.
• Performed regular audits and assessments of logistics processes to identify weaknesses, improve supply chain operations and minimize waste.
• Salesforce
• Account Management of Couriers (5 accounts)
• Weekly meetings and providing data reports and trends between courier and pharmacy performance
• Direct contact with patients via the phone
• Medication recoveries for lost medications
• Handling high volume order distribution
• Developed strategies to optimize utilization of available resources.
• Implemented systems and procedures for accurate data collection and reporting.
• Implemented and developed supply chain strategies to optimize efficiency.
• Updated and maintained databases to track shipments and inventory.
• SOP creations, integration processes, and coverage checks
• Prepared and presented reports to management on logistics performance.
• Studied data to identify trends and patterns in transportation activity.
• Coordinated shipments and tracked progress to facilitate timely delivery.
• Built and established relationships with staff and vendors.
• Monitored performance of logistics operations to identify areas for improvement.

• Adhered to high level of safety by following company rules and regulations to prevent injuries.
• Properly loaded and unloaded materials in and out of machines.
• Learned and followed safety procedures to keep machines operated safely and prevent accidents.
• Inspected finished parts by checking for defects to meet quality standards.
• Supported quality control and inspection processes to promote production of quality products.
• Powder Coat Staging
• Barbell Assembly
• CNC operation, multiple Laser lathes, Metal Sanding Belt Uses, Bar bending machine
• Medicine Ball assembly and QA

- Customer Service via phone and email

- Salesforce entries

- Small account management of pharmacies

- Direct telecommunication with patients and pharmacies consisting of order creation, retrieval, delivery, etc

- Handled patient information and abided by all HIPAA laws and privacy requirements

- Customer service communication between patients, pharmacies and couriers

- Lost medication investigations

• Engaged safety devices and monitored attraction during operation to reduce safety risks.
• Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
• Assisted customers in entering and exiting rides, providing balance support and general directions.
• Delivered information and details of interest about facility to visitors.
• Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
• Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
• Operated rides and attractions according to written guidelines to reduce injuries.
• Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
• Monitored guests and enforced rules, maintaining safety for visitors and staff.