Patricia Lewis
Huntington,WV
Summary
Results-driven healthcare revenue cycle leader skilled in data-driven decision-making and revenue cycle management. Proven track record of enhancing quality through innovative problem-solving and effective management of cross-functional teams, aligning operations with strategic goals to optimize performance and stakeholder satisfaction.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Coding Quality Advisor
Fathom Health
New York, NY
09.2023 - Current
- Analyzed claims data to enhance automation and drive quality improvements
- Cultivated strong client relationships, enhancing collaboration and trust.
- Partnered with clients to define and uphold medical coding accuracy thresholds.
- Prepared and delivered executive presentations and reports for diverse internal and external stakeholders.
- Developed analytics and reporting tools for streamlined internal and external operations.
- Collaborated with engineering and product teams to implement coding business requirements for operational improvements.
- Tracked evolving coding and billing rules and translated them into actionable logic to ensure compliance and accuracy
- Regularly audited and reviewed complex coding cases
Director of Physician Coding Operations
Medkoder
Mandeville, LA
09.2013 - 09.2023
- Directed interdepartmental team of 70 coders, compliance auditors, and educators as subject matter expert in compliance auditing.
- Planned and monitored results to align operations with strategic goals, ensuring departmental effectiveness.
- Established departmental objectives through effective resource management and client needs assessment.
- Developed policies and procedures to enhance systems quality and maintain productivity standards.
- Analyzed problems and implemented system improvements to uphold service quality and client satisfaction.
- Managed client onboarding and project management for new clients efficiently.
- Coached employees to enhance performance and support professional development.
- Led communication efforts for inter-departmental projects to foster collaboration.
- Coded and audited surgeries, evaluation and management services, and other procedures across specialties and EMR platforms remotely.
- Guided staff in researching and resolving complex coding and compliance issues, leveraging subject matter expertise.
- Audited claims coded by physicians and coding staff to ensure accuracy and compliance.
Physician Office Auditor
King's Daughters Medical Center
Ashland, KY
08.2009 - 09.2013
- Designed and coordinated annual audit review process for individual physicians, realizing multi-million-dollar cost savings.
- Monitored external audits and reviews to ensure compliance and address findings promptly.
- Conducted continuing education sessions for over 60 billing and coding staff, promoting critical information dissemination.
- Coded and audited medical services across multiple specialties, ensuring compliance and accuracy.
- Provided utilization reports and audits for coding and documentation, enabling informed decision-making.
- Led project innovation initiatives, mentoring team members to enhance skills and collaborative problem-solving.
- Obtained lean certification to strengthen process improvement capabilities.
- Served as subject matter expert, guiding staff in resolving complex coding issues effectively.
- Educated providers on high-complexity coding and compliance requirements, improving overall understanding.
- Performed quality assurance reviews for coding staff, enhancing compliance and accuracy standards.
- Collaborated across multiple specialties and EMR platforms for coding and auditing surgeries remotely.
Education
Master of Science - Health Care Administration
Marshall University
Huntington, WV08-2023
Regent's Bachelor of the Arts -
Marshall University
Huntington, WV05-2013
Skills
- Strong leadership experience
- Revenue cycle management
- Certified coding and auditing
- Healthcare compliance
- SQL and BigQuery analysis
- Data-driven decision making
- Process improvement
- AI and LLM tools
- Coding guidelines knowledge
- Innovative problem solving
Affiliations
- AAPC Healthcon Presenter, May 2026
- Contributor, BC Advantage Magazine, December 2025
Certification
- Certified Professional Coder (CPC), AAPC, 07/01/11
- Certified Professional Medical Auditor (CPMA), AAPC, 03/01/12
- LEAN Process Innovation Certification, 04/01/12
Timeline
Coding Quality Advisor
Fathom Health
09.2023 - Current
Director of Physician Coding Operations
Medkoder
09.2013 - 09.2023
Physician Office Auditor
King's Daughters Medical Center
08.2009 - 09.2013
Master of Science - Health Care Administration
Marshall University
Regent's Bachelor of the Arts -
Marshall University