Patricia Lizzio
Daytona Beach,FL
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
16
16
years of professional experience
Work History
Customer Service Representative
The Home Depot Inc
11.2024 - 06.2025
- Answered customer inquiries and provided accurate information regarding products and services.
- Delivered exceptional customer service by resolving inquiries and issues efficiently.
- Enhanced customer loyalty by offering personalized solutions tailored to individual needs.
Assistant Manager
Skecher's
10.2016 - 04.2017
- Led daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff to enhance customer service and operational efficiency.
- Enhanced team productivity by efficiently delegating tasks, streamlining processes, and promoting a positive work environment.
Electronics Technician
United States Navy
08.2011 - 05.2016
- Led maintenance and troubleshooting efforts for complex naval equipment, enhancing operational readiness.
- Diagnosed and repaired electronic systems, ensuring optimal functionality and reliability.
- Conducted inspections and tests on electronic components, ensuring compliance with military standards.
Bartender/Server
Ruby Tuesday
04.2009 - 05.2011
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Education
Bachelor Of Science - Interdisciplinary Study
Keiser University
Lakeland, FL05.2021
Associate's - General Studies
Keiser University
Daytona Beach, FL05.2018
High School Diploma - General Studies
Wells Central School
Wells, NY06.2002
Skills
- Team leadership
- Strategic issue analysis
- Organizational time strategies
- Effective interpersonal communication
- Strong organizational skills
- Project coordination
Accomplishments
- Achieved Employee of the Month at The Home Depot after only two months of employment.
- Maintained Dean's List position throughout Associate's and Bachelor's degrees.
- Promoted to Work Center Supervisor after being in command only three months in the U.S. Navy.
Timeline
Customer Service Representative
The Home Depot Inc
11.2024 - 06.2025
Assistant Manager
Skecher's
10.2016 - 04.2017
Electronics Technician
United States Navy
08.2011 - 05.2016
Bartender/Server
Ruby Tuesday
04.2009 - 05.2011
Associate's - General Studies
Keiser University
High School Diploma - General Studies
Wells Central School
Bachelor Of Science - Interdisciplinary Study
Keiser University
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