Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline
Generic

Patricia Lodigkeit

New Hyde Park,NY

Summary

Dynamic and customer-focused professional with extensive experience at ShopRite, excelling in client communication and cash handling. Proven ability to enhance customer satisfaction through effective complaint resolution and staff training. Recognized for fostering positive shopping experiences and streamlining operations, contributing to a seamless checkout process.


Overview

6
6
years of professional experience
1
1
Certification

Work History

Front End Assistant

ShopRite
02.2021 - Current
  • Assisted customers in locating products, ensuring a positive shopping experience.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Collaborated with team members to ensure smooth operations during busy periods.
  • Built relationships with customers to encourage repeat business.
  • Answered questions about store policies and addressed customer concerns.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Restocked and organized merchandise in front lanes.
  • Learned duties for various positions and provided backup at key times.
  • Processed refunds and exchanges in accordance with company policy.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Collaborated with team members to streamline checkout processes and reduce wait times.

Paraprofessional

Sewanhaka School District
09.2023 - 01.2024
  • Implemented behavioral intervention strategies to promote positive student behavior and academic achievement.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.

Cashier

King Kullen
10.2019 - 02.2021
  • Processed transactions accurately, ensuring efficient and timely customer service.
  • Maintained organized cash register, preventing discrepancies and optimizing workflow.
  • Assisted customers with inquiries, fostering positive shopping experiences.
  • Trained new staff on register operations and customer interaction protocols.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Education

No Degree - Liberal Arts

Nassau Community College
Garden City, NY
06-2027

High School Diploma -

New Hyde Park Memorial High School
New Hyde Park, NY
06-2020

Skills

  • Register preparation
  • Client communication
  • Point-of-sale system
  • Customer service
  • Multitasking and organization
  • Time management skills
  • Cleaning and sanitizing
  • Clear communication
  • Customer service excellence
  • Written and verbal communication
  • Cash handling and management
  • Product knowledge
  • Staff training
  • Complaint resolution
  • Payment processing

Accomplishments

  • Trained and mentored several employees.

Certification

CPR Certified by the American Heart Association

Languages

English
Native or Bilingual

Interests

  • Crafting and DIY Projects
  • Drawing and Painting
  • I enjoy cooking for friends and family gatherings
  • I like trying new recipes and food trends

Timeline

Paraprofessional

Sewanhaka School District
09.2023 - 01.2024

Front End Assistant

ShopRite
02.2021 - Current

Cashier

King Kullen
10.2019 - 02.2021

No Degree - Liberal Arts

Nassau Community College

High School Diploma -

New Hyde Park Memorial High School
Patricia Lodigkeit