Patricia Manoli
Wentzville,MO
Summary
Dynamic Install Sales Manager at Lowes Home Improvement with a proven track record in sales analysis and conflict management. Successfully expanded product offerings while fostering strong vendor relationships. Renowned for exceptional customer service and effective communication, driving loyalty and trust in the brand. Detail-oriented and adaptable, consistently meeting project deadlines.
Overview
27
27
years of professional experience
Work History
Cafe Manager
Wentzville School District
09.2017 - Current
- Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
- Delivered excellent customer service experiences by addressing concerns promptly and professionally.
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
- Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
- Kept staff motivated with regular feedback sessions, recognition of achievements, and opportunities for professional growth.
- Handled business administration functions such as payroll, cash register counting, and supply ordering.
- Ensured compliance with food safety regulations by implementing strict sanitation protocols and employee training initiatives.
- Kept cafe in full compliance with health code standards and achieved consistent scores above Number.
- Worked closely with kitchen staff to ensure menu items were prepared efficiently while maintaining quality standards.
- Minimized risks of cross-contamination and infection by directing team members to regularly clean and sanitize surfaces.
Install Sales Manager
Lowes Home Improvment
02.2003 - 02.2017
- Managed multiple projects simultaneously while adhering to strict deadlines and budget constraints.
- Developed strong relationships with vendors, resulting in timely delivery of products and services.
- Oversaw contract negotiations with clients, ensuring mutually beneficial terms for all parties involved.
- Played a key role in the successful expansion of the company''s product portfolio, identifying new opportunities for growth.
- Proactively resolved customer concerns or issues related to installations or products, fostering long-term loyalty and trust in the company''s brand.
Shift Leader Manager
Taco Bell Restaurant
11.1997 - 03.2004
- Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
- Delivered excellent customer service experiences by addressing concerns promptly and professionally.
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
- Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
- Kept staff motivated with regular feedback sessions, recognition of achievements, and opportunities for professional growth.
- Handled business administration functions such as payroll, cash register counting, and supply ordering.
- Ensured compliance with food safety regulations by implementing strict sanitation protocols and employee training initiatives.
- Kept cafe in full compliance with health code standards and achieved consistent scores above Number.
- Worked closely with kitchen staff to ensure menu items were prepared efficiently while maintaining quality standards.
- Minimized risks of cross-contamination and infection by directing team members to regularly clean and sanitize surfaces.
Education
High School Diploma -
Fort Zumwalt South Highschool
City Of Saint Peters, MO06.2000
Skills
- Scheduling management
- Sales analysis
- Installation coordination
- Order tracking
- Conflict management
- Inventory planning
- Deliveries scheduling
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Detail-oriented
Accomplishments
- Collaborated with team of Number in the development of Project name.
- Achieved Result by completing Task with accuracy and efficiency.
Timeline
Cafe Manager
Wentzville School District
09.2017 - Current
Install Sales Manager
Lowes Home Improvment
02.2003 - 02.2017
Shift Leader Manager
Taco Bell Restaurant
11.1997 - 03.2004
High School Diploma -
Fort Zumwalt South Highschool
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