PATRICIA MARTINEZ
San Angelo,TX
Summary
A position as an active employee, involving responsibility and working with others as a team member to achieve advancement and growth for the company.
Reprocessing professional prepared to enhance operational efficiency and patient safety. Brings valuable expertise in sterilization processes and compliance with healthcare standards. Key strengths include collaboration and adaptability to meet changing demands, ensuring reliable and efficient service.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Processing service Rep/Enrollment
Performant
12.2021 - 09.2024
- Explained account services available to prospective customers and assist them in preparing applications
- Collections involving student loans
- Worked in varies projects to assist in different departments when needed help
- Adapted easily in different areas when needed and completed task on time
Front Desk
Wingate By Wyndham San Angelo
07.2019 - 11.2021
- Checked in customers using computer programs and equipment and provide guests with directions to their room
- Inform customers of all on-site amenities and any relevant information that is needed to use them
- Handle and resolve guest complaints
Quality Assurance
Gandy Ink
10.2018 - 02.2019
- Inspection of products and responsible for ensuring that products and services meet the established standards set by the company
Desk Clerk
Americas Best Value Inn
02.2018 - 08.2018
- Answered inquiries pertaining to hotel policies and services, and resolve occupants' complaints
- Participated in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments
- Conferred and cooperate with other managers to ensure coordination of hotel activities
- Greeted and register guests
- Monitored the revenue activity of the hotel or facility
- Greeted, registered, and assigned rooms to guests of hotels or motels
- Contacted housekeeping or maintenance staff when guests report problems
- Issue room keys and escort instructions to bellhops
- Made and confirmed reservations
- Verified customers' credit, and establish how the customer will pay for the accommodation
Front Desk Clerk
Hawthorn Suites
02.2016 - 05.2017
- Answer inquiries pertaining to hotel services and travel directions
- Cleaned and maintained lobby and common areas and restocked supplies
- Greeted, registered, assigned rooms and issued room keys to guests
- Verified customers' credit, and establish how the customer will pay for the accommodation
- Contacted housekeeping or maintenance staff when guests reported problems
- Made and confirmed reservations
- Posted charges incurred by guests to their rooms
- Review accounts and charges with guests during the check out process
- Advised housekeeping staff when rooms have been vacated and are ready for cleaning
Front Desk Clerk
Super 8 Motel
09.2014 - 03.2015
- Contacted housekeeping or maintenance staff when guests reported problems
- Made and confirmed reservations
- Posted charges incurred by guests to their rooms
- Review accounts and charges with guests during the check out process
- Advised housekeeping staff when rooms have been vacated and are ready for cleaning
- Greeted, registered, assigned rooms and issued room keys to guests
- Verified customers' credit, and establish how the customer will pay for the accommodation
- Answer inquiries pertaining to hotel services and travel directions
- Cleaned and maintained lobby and common areas and restocked supplies
Front Desk
Americas Best Value Inn & Suites
08.2014 - 03.2015
- Greeted, registered, assigned rooms and issued room keys to guests
- Verified customers' credit, and establish how the customer will pay for the accommodation
- Contacted housekeeping or maintenance staff when guests reported problems
- Made and confirmed reservations
- Posted charges incurred by guests to their rooms
- Review accounts and charges with guests during the check out process
- Advised housekeeping staff when rooms have been vacated and are ready for cleaning
- Answer inquiries pertaining to hotel services and travel directions
- Cleaned and maintained lobby and common areas and restocked supplies
Medical Assistant
Raymondville Pediatrics
09.2011 - 02.2012
- Greeted patients as they entered the clinic
- Checked patients in for their appointments and verified their insurance coverage
- Took and recorded vital signs
- Drew blood samples to be analyzed by laboratory
- Completed prescription orders per physician to pharmacy of patients' choice
- Pulled charts for appointments and filed documents as needed
Medical Assistant
Raymondville Family Medical Clinic
09.2008 - 08.2011
- Performed therapy, did EKGs, drew blood samples and gave vaccinations and antibiotics for patients per doctors' orders
- Did initial intake with patients, asking questions regarding the reason for their visit
- Called patient to remind them of their appointments and reviewed lab results
- Transmitted prescriptions to patients' pharmacy of choice as prescribed by physician
- Inventoried and stocked rooms with medical examination supplies
- Pulled charts and filed documents as needed
Education
High School Diploma - General High School Curriculum
Children of the Sun
Skills
- Microsoft Word
- Internet Explorer
- Printers
- Fax machines
- Continuous learning mindset
- Quality assurance procedures
- Sterilization techniques
- Multitasking Abilities
- Team building
- Medical Terminology
- Dressing wounds
References
Available on Request
Certification
- Certified Medical Assistant (CMA)
Timeline
Processing service Rep/Enrollment
Performant
12.2021 - 09.2024
Front Desk
Wingate By Wyndham San Angelo
07.2019 - 11.2021
Quality Assurance
Gandy Ink
10.2018 - 02.2019
Desk Clerk
Americas Best Value Inn
02.2018 - 08.2018
Front Desk Clerk
Hawthorn Suites
02.2016 - 05.2017
Front Desk Clerk
Super 8 Motel
09.2014 - 03.2015
Front Desk
Americas Best Value Inn & Suites
08.2014 - 03.2015
Medical Assistant
Raymondville Pediatrics
09.2011 - 02.2012
Medical Assistant
Raymondville Family Medical Clinic
09.2008 - 08.2011
High School Diploma - General High School Curriculum
Children of the Sun
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