Patricia McCann
Carbondale,IL
Overview
23
23
years of professional experience
Work History
Assistant Dorm Parent
Brehm Preparatory School
02.2022 - 02.2023
- Guided students to integrate into both academic and social communities on campus.
- Mediated conflict to provide safe and secure environment through policy enforcement.
- Passed and logged into MAR medications to residents that were prepared by school nurse.
- Oversaw and monitored activities of residents in recreation activities, homework, dining, sleeping, and visitation areas.
File Clerk
Marion VA Medical Center
04.2019 - 06.2021
- Organized community care medical files in appropriate places in CPRS charts.
- Wrote notes and addendums in patient charts in order to quickly and efficiently organize patient medical records.
- Tracked incoming and files and records and maintained accurate records for potential discrepancies.
- Implemented improvements to file systems and procedures.
- Located missing file materials to help teams meet patient care needs.
- Responded to internal and external requests for information.
- Upheld confidentiality of information in accordance with HIPPA
Gas Station Clerk
JD Streett
05.2018 - 04.2019
- Rang up customers' orders by scanning products and keying prices into register.
- Assisted in maintaining back room operations by unloading deliveries.
- Maintained clean and orderly work station.
- Replenished products on shelf, rotated products and confirmed adherence to code dating procedures.
- Checked customer identification for alcohol, cigarette, and lottery sales.
Deli & Bakery Clerk
Kroger
04.2016 - 05.2018
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
- Created appealing food arrangements for party trays and specialized orders.
- Learned other teammates' work tasks to train as backup.
- Calculated total items needed to assemble party trays and placed orders for inventory.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Received payment via cash, check, card or mobile payment and processed promptly.
Library Specialist
Morris Library - Southern Illinois University
10.2014 - 03.2015
- Handled check-in and check-out process of library books and materials at circulation desk.
- Maintained circulation desk for lending periodicals and books to patrons.
- Educated patrons on use of reference sources, card catalogs and automated information systems.
- Showed patrons where to find library resources and collected equipment, reference pieces and other items.
- Processed customer fines and educated individual patrons on ways to minimize future charges.
- Kept library shelves and printed materials well-stocked and organized according to established system.
Office Automation Clerk
USDA Forest Service
04.2014 - 10.2014
- Received, filed, and tracked resource requests for fire and other emergency incidents, both local and national, using Resource Ordering Status System (ROSS).
- Arranging travel accommodations for federal and state fire personnel in response to resource orders for wildland fires and other emergency incidents.
- Answered and multi-line phone system.
- Process weather information (e.g. weather station observations, current and forecasted weather, and lightening detection) used to determine burning indices and preparedness and staffing levels for suppression and aviation resources.
Kitchen Worker
Bourgeois Pig Cafe
11.2006 - 10.2008
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Chopped vegetables, seasoned meats and mixed cake batter ahead of time in preparation for dinner rush.
- Prepared entrees, salads and appetizers for over 100 daily customers.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
Switchboard Operator/Maintainer
Illinois Army National Guard
04.2000 - 04.2006
- Dug holes and trenches, climbed poles and ladders to install equipment such as data and telephone lines, wiring, switching equipment, computer systems, and networks.
- Diagnosed and corrected problems from remote locations using switchboards and other equipment to generate and analyze test readings and trouble reports.
- Programmed switches and switchboards to provide requested features.
- Measured distances and landmarks to identify exact installation sites for equipment.
- Demonstrated equipment to military personnel, explained features such as secret and top secret communication capabilities, and responded to problems and inquiries.
- Deployment to Log Base Seitz, Baghdad, Iraq.
Janitorial Staff Member
Southern Illinois University
04.2001 - 03.2003
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Moved furniture for cleaning and set up for special events.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, sweeping, mopping, cleaning windows and dusting.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Education
Bachelor of Science - English Education
Southern Illinois University Carbondale
Carbondale, IL12.2012
Timeline
Assistant Dorm Parent
Brehm Preparatory School
02.2022 - 02.2023
File Clerk
Marion VA Medical Center
04.2019 - 06.2021
Gas Station Clerk
JD Streett
05.2018 - 04.2019
Deli & Bakery Clerk
Kroger
04.2016 - 05.2018
Library Specialist
Morris Library - Southern Illinois University
10.2014 - 03.2015
Office Automation Clerk
USDA Forest Service
04.2014 - 10.2014
Kitchen Worker
Bourgeois Pig Cafe
11.2006 - 10.2008
Janitorial Staff Member
Southern Illinois University
04.2001 - 03.2003
Switchboard Operator/Maintainer
Illinois Army National Guard
04.2000 - 04.2006
Bachelor of Science - English Education
Southern Illinois University Carbondale