Patricia McCullough
Deridder,Louisiana
Summary
To utilize my customer service and communication skills to serve your business. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
23
23
years of professional experience
Work History
Administrative Assistant
First United Methodist Church
02.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Teacher
Wesley Education Center
05.2023 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Receptionist
Hayes Veterinary Hospital
01.2022 - 03.2023
- Answer multi line phones
- Schedule appointments
- Receive payments
- Answer Emails.
Executive Secretary
Beauregard Council on Aging
08.2015 - 01.2022
- Answer phones
- Faxing
- Making Copies
- Answer emails
- Transportation
- Plan parties
- Taught Matter of Balance class
- Complete assessments
- Record donations for meals and transportations
- Transportation scheduling as backup
- Comply with HIPAA guidelines.
Vet Tech
Westside Veterinary Clinic
09.2014 - 07.2015
- Answer multi line phones
- Schedule appointments
- Receive payments
- Fill prescriptions
- Assisted in surgeries
- Assisted in exam rooms
- Assisted in other duties as assigned.
Receptionist
Westside Veterinary Clinic
12.2013 - 02.2014
- Answer multi line phones
- Schedule appointments
- Receive payments
- Fill prescriptions.
Cashier/mail Clerk
Beauregard Memorial Hospital
05.2011 - 11.2013
- Post payments from walk in customers, on line customers, other hospital departments, from mail, and by phone
- Faxing
- Mail postage
- Make change
- Answer phone for Business Office
- Fill out Excel Spread Sheets
- Collect Insurance Payments.
- Welcomed customers and helped determine their needs.
Receptionist
Dr. Ted Hoerner Veterinary Clinic
02.2008 - 05.2011
- Answer multi line phones
- Schedule appointments
- Receive payments
- Fill prescriptions.
Receptionist
Dr. Henry Carter Medical Office
01.2005 - 10.2005
- Answered phones
- Made appointments
- Filed.
Acting District Manager
Easy Money of Louisiana, Inc.
08.2004 - 01.2005
- Responsible for giving new loans, paying off existing loans and daily paperwork
- Making daily reminder calls
- Responsible for large amounts of money
- Customer service and corresponding with banks in reference to bank accounts
- Collect current and past due accounts
- Making employee work schedules.
Manager
Easy Money of Louisiana, Inc.
09.2002 - 01.2005
- Responsible for giving new loans, paying off existing loans and daily paperwork
- Making daily reminder calls
- Responsible for large amounts of money
- Customer service and corresponding with banks in reference to bank accounts
- Collect current and past due accounts
- Making employee work schedules.
Clerk
Easy Money of Louisiana, Inc.
02.2001 - 01.2005
- Responsible for giving new loans, paying off existing loans and daily paperwork
- Making daily reminder calls
- Responsible for large amounts of money
- Customer service and corresponding with banks in reference to bank accounts
- Collect current and past due accounts
- Making employee work schedules.
Education
General Studies -
Northwestern State University
Ft. Polk, LAHigh School Diploma -
Rosepine High School
Rosepine, LA05.1998
Skills
- Office Administration
- Microsoft Word
- Time Management
- Microsoft Excel
- Customer and client relations
- Filing
- Customer Relations
- Computer Skills
- Microsoft Outlook
- Verbal Communication
- Microsoft PowerPoint
- Multi-Line Phone Systems
Timeline
Administrative Assistant
First United Methodist Church
02.2024 - Current
Teacher
Wesley Education Center
05.2023 - Current
Receptionist
Hayes Veterinary Hospital
01.2022 - 03.2023
Executive Secretary
Beauregard Council on Aging
08.2015 - 01.2022
Vet Tech
Westside Veterinary Clinic
09.2014 - 07.2015
Receptionist
Westside Veterinary Clinic
12.2013 - 02.2014
Cashier/mail Clerk
Beauregard Memorial Hospital
05.2011 - 11.2013
Receptionist
Dr. Ted Hoerner Veterinary Clinic
02.2008 - 05.2011
Receptionist
Dr. Henry Carter Medical Office
01.2005 - 10.2005
Acting District Manager
Easy Money of Louisiana, Inc.
08.2004 - 01.2005
Manager
Easy Money of Louisiana, Inc.
09.2002 - 01.2005
Clerk
Easy Money of Louisiana, Inc.
02.2001 - 01.2005
General Studies -
Northwestern State University
High School Diploma -
Rosepine High School
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