Patricia McFadden
West Palm Beach,FL
Summary
Dynamic retail leader with a proven track record at Wendy's International, excelling in customer relations and small business operations. Expert in optimizing inventory management and driving sales growth through strategic marketing initiatives. Adept at building strong relationships and fostering team performance, resulting in enhanced brand loyalty and operational efficiency.
Overview
28
28
years of professional experience
Work History
Owner/Manager in Charge
P. McFadden Store
06.2017 - 12.2025
- Developed and implemented inventory management processes to optimize stock levels and reduce waste.
- Trained staff on customer service techniques to enhance overall shopping experience.
- Analyzed sales data to identify trends and adjust product offerings accordingly.
- Established vendor relationships to negotiate pricing and ensure timely product delivery.
- Led marketing initiatives, increasing foot traffic through targeted promotions and community engagement.
General Manager/Retail Training Store Manager
Wendys International
06.1998 - 04.2014
- Directed operational strategy to enhance customer satisfaction and drive sales growth.
- Implemented training programs to elevate team performance and service quality.
- Streamlined inventory management processes, reducing waste and optimizing supply chain efficiency.
- Led cross-functional teams to execute marketing initiatives, boosting brand visibility and market share.
- Analyzed financial reports to inform budgeting decisions and improve profitability metrics.
- Fostered a culture of accountability by establishing clear performance metrics for staff evaluations.
- Developed community engagement strategies to strengthen local relationships and enhance brand loyalty.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
Education
High School Diploma -
Glade Central High
06-1976
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
Timeline
Owner/Manager in Charge
P. McFadden Store
06.2017 - 12.2025
General Manager/Retail Training Store Manager
Wendys International
06.1998 - 04.2014
High School Diploma -
Glade Central High