Summary
Overview
Work History
Education
Skills
Timeline
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Patricia Medrano

Los Angeles,CA

Summary

Compassionate caregiver with extensive experience at IHSS, skilled in elderly care and time management. Successfully promoted client independence and well-being through tailored support and problem-solving techniques. Developed strong relationships that fostered emotional support, ensuring a safe environment and enhancing quality of life for clients.

Overview

2011
2011
years of professional experience

Work History

Caregiver

IHSS
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Assisted patients with self-administered medications.
  • Provided safe mobility support to help patients move around personal and public spaces.

Foster Care Provider

California Department Of Social Services (CDSS)
  • Maintained open communication with caseworkers and support teams to ensure that the needs of each child were being met effectively.
  • Managed daily routines and schedules, fostering consistency and stability in the lives of foster children.
  • Participated in ongoing training opportunities to stay current on best practices in foster care provision.
  • Cared for medically fragile children in need of extensive support.
  • Maintained accurate records of foster children''s progress, including medical appointments, medications, school achievements, and behavioral issues.
  • Reduced problem behaviors with positive reinforcement and supportive techniques.
  • Assisted children through recovery from difficult home or school situations.
  • Provided transportation to school, appointments, extracurricular activities, and family visits as needed.
  • Helped reunify birth families through coordinated visitation strategies.

Head Teller

Citibank
04.2003 - 06.2010
  • Balanced cash drawers consistently at end-of-day without discrepancies, ensuring accuracy in all transactions processed throughout the day.
  • Oversaw currency shipments and deposits while adhering to strict safety guidelines.
  • Replenished ATM funds in empty canisters prior to validation process.
  • Managed high-volume cash transactions daily, maintaining accuracy and efficiency under pressure.
  • Assisted customers with account inquiries, resolving issues promptly to ensure satisfaction.
  • Answered inquiries regarding checking and savings accounts and other related products.
  • Introduced customers to other bank team members to help meet financial needs.
  • Provided support during audits, gathering necessary documentation and demonstrating compliance with internal controls.
  • Developed strong rapport with customers by actively listening, addressing concerns promptly, and providing tailored solutions.
  • Implemented cross-selling techniques to promote bank products, contributing to increased revenue generation.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.

Education

David Starr Jordan
2265 E 103rd Los Ángeles, CA 90002

Teller Certified -

Maxim Waters Employment Preparation Center
10925 S Central Ave Los Ángeles, CA 90059

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving

Timeline

Head Teller

Citibank
04.2003 - 06.2010

Caregiver

IHSS

Foster Care Provider

California Department Of Social Services (CDSS)

David Starr Jordan

Teller Certified -

Maxim Waters Employment Preparation Center

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Patricia Medrano