Patricia Mendoza
Lake Elsinore,CA
Summary
Dedicated Patient Care Assistant with a proven track record at Corona Health Care Center, adept in vital signs monitoring and providing emotional support. Excelled in enhancing patient quality of life and streamlining front desk operations at Calvada Surveying Inc. Skilled in infection control and exceptional verbal communication, contributing to a positive and efficient work environment.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Patient Care Assistant
Corona Health Care Center
01.2023 - Current
- Applied wound care techniques, promoting healing and preventing infection.
- Utilized blood pressure cuffs and thermometers to record patient measurements, maintaining equipment hygiene.
- Assisted patients with mobility exercises, enhancing physical strength and reducing fall risk.
- Supported patients with daily living activities, fostering independence and improving quality of life.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Receptionist
Calvada Surveying Inc.
08.2015 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Bartender
Azteca Grill Mexican Restaurant
02.2005 - 07.2015
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Education
Ged.com
Corona Adult School 01.2025
CNA Program -
Riverside City College
Riverside, CA12.2024
Skills
- Medical terminology
- Vital signs documentation
- Written and verbal communication
- Emotional support
- Vital signs monitoring
- Catheter care
- Basic life support
- Documentation
- Personal hygiene assistance
- Patient monitoring
- Safety protocols
- Feeding assistance
- Goal setting
- Organizational standards
- Specimen collection
- Room preparation
- Compassionate care
- Mobility assistance
- End-of-life care
- Infection control
- CPR certification
- Patient positioning
- Infection control standards
- Patient observation
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Infection Control Certificate(IC)-Various providers offer courses that certify knowledge in preventing the spread of infections within healthcare facilities.
- State Driver's License
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Patient Care Assistant
Corona Health Care Center
01.2023 - Current
Receptionist
Calvada Surveying Inc.
08.2015 - Current
Bartender
Azteca Grill Mexican Restaurant
02.2005 - 07.2015
- Basic Life Support (BLS) Certification - American Heart Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Infection Control Certificate(IC)-Various providers offer courses that certify knowledge in preventing the spread of infections within healthcare facilities.
- State Driver's License
Ged.com
CNA Program -
Riverside City College
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