A motivated dynamic health care leader with over 6 years of experience in patient centric engagement within the acute-care setting. Proven expertise in employee engagement, professional development and project management towards organizational success.
Professional healthcare technician with substantial experience in providing advanced patient care. Skilled in monitoring vital signs, assisting in medical procedures, and ensuring patient comfort. Strong focus on team collaboration and achieving results. Reliable and adaptable, known for problem-solving skills and compassionate patient interaction.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Environmental Services Lead
Norris Cancer Center
07.2020 - Current
Enhanced workplace safety by developing and enforcing environmental policies and procedures.
Led environmental training sessions for employees, increasing awareness of best practices.
Oversaw facility upgrades aimed at enhancing environmental performance while maximizing operational efficiency.
Coordinated with regulatory agencies for permitting requirements, keeping projects on track and avoiding costly delays or penalties.
Improved environmental compliance by conducting regular inspections and audits of facilities.
Collaborated with cross-functional teams to integrate sustainable practices into daily operations.
Patient Care Technician
Keck Medical Center of University of Southern California
01.2018 - Current
Orient onboarding patient care technicians to unit workflow upholding organization policies and procedures
Follow-through with delegated tasks reporting patient concerns and status changes to assigned registered nurse
Followed patient-care specific protocols for Oncology, Bone Marrow Transplant and urology post-op patients
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Participated in hospital and clinic staff meetings to discuss patient care.
Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.
Served as an advocate for patients to ensure that they received the appropriate resources and support throughout their continuum of care.
Demonstrated strong clinical judgment, decision-making skills, and adaptability when faced with challenging or unexpected situations during patient care activities.
Facilitated seamless transitions between healthcare settings by effectively communicating with case managers and discharge planners.
Participated in continuous professional development opportunities to stay current on best practices in advanced patient care techniques.
Transportation General Manager
Durham School Services
05.2011 - 06.2016
Develop action plan to prioritize customer service resources to reduce system oversight
Manage organization standard operating procedures and policies
Promote company brand through collaboration with community stake holders
Develop and evaluate short and long -range business goals to increase revenue within budget margins
Review service quality and performance with school district administrators
Enhance customer satisfaction to increase school district transportation access
Education
Master's - Leadership, Organization Theory and Change
South University
Savanah, Georgia
12.2025
Bachelor - Healthcare Leadership
South University
Savanah, Georgia
12.2023
Associate of Arts -
El Camino College
Torrance, CA
05.2015
Skills
Problem-solving
Effective solutions
Management skills
Planning
Prioritization
Teamwork
Leadership
Geriatric patient care
ADL support
CPR Certification
HIPAA Compliance
Certified in CPR/AED
Certification
AHA Basic Life Support (BLS), 08/01/25
Hospital Fire and Safety, 08/01/25
Timeline
Environmental Services Lead
Norris Cancer Center
07.2020 - Current
Patient Care Technician
Keck Medical Center of University of Southern California
01.2018 - Current
Transportation General Manager
Durham School Services
05.2011 - 06.2016
Bachelor - Healthcare Leadership
South University
Associate of Arts -
El Camino College
AHA Basic Life Support (BLS), 08/01/25
Hospital Fire and Safety, 08/01/25
Master's - Leadership, Organization Theory and Change
South University
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