Patricia Morgan
Portland ,Oregon
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Non-Salesy Sales Customer Relations Officer
Juiced Rite LLC
Riverside, CA (Remote)
02.2021 - Current
- Delivered exceptional customer service to every customer by creating welcoming and positive experiences
- Responded to customer requests for products, services, and company information, providing knowledgeable responses to diverse questions
- Used consultative sales techniques to understand customer needs and recommend product to best suit their business growth
- Made customers aware of current and new promotions and services
- Log call information and solutions provided into internal database
- Maintain up-to-date CRM system and clean up while creating detailed list for promotional sales
- Improved sales abilities and product knowledge on continuous basis
- Contributed subject matter to weekly meetings, recommending process improvement for efficiency
- Cross-trained and provided backup support for organizational leadership
- Responded proactively and positively to rapid change
Licensed Cosmetologist
Shear Styles
Portland, OR
07.2013 - Current
- Performe hair design and esthetics for clientele
- Manage business schedule, financials, office duties, and inventory
- Conduct marketing, service and retail sales, and client booking
- Research trends for up-to-date industry style, and technique
Administrative Assistant
Farmer Brothers
Portland, OR
04.2018 - 07.2020
- Greet visitors, vendors, and customers in person and by phone
- Worked with management and staff for special tasks and projects
- Establish and maintain vendor relations
- Created spreadsheets, documents, and reports
- Process invoices, mailings and will call orders
- Executed record filing system to improve document organization
- Handle supply orders and inventory to maintain adequate stock levels
- Conduct general office duties; data entry, scheduling, filling
- Maintained café and lobby, brewed coffee
Education
Northwest College School of Beauty
Hillsboro, ORRainier High School
Rainier, ORSkills
- Administrator
- Communicator
- Professional
- Authentic
- Motivated
- Clerical Support
- Computer Proficiency
- 10-Key
Volunteer Services
- Columbia Slough Watershed - Volunteer
- Department of Human Services - Service Specialist
- Habitat for Humanity - Organization Assistant
- American Cancer Society - Lead Coordinator
Timeline
Non-Salesy Sales Customer Relations Officer
Juiced Rite LLC
02.2021 - Current
Administrative Assistant
Farmer Brothers
04.2018 - 07.2020
Licensed Cosmetologist
Shear Styles
07.2013 - Current
Northwest College School of Beauty
Rainier High School