Jennifer DeLaurant
Greeley,CO
Summary
Personable non-profit professional driven to cultivate and steward relationships on behalf of inspiring mission, matched with skilled knowledge of data management, analysis and research.
Overview
14
14
years of professional experience
Work History
Volunteer/Donor Relations Manager
Ignite Adaptive Sports
09.2016 - Current
- Used Raiser's Edge to compile reports on donor profiles, credit information and response rates to improve donation tracking.
- Managed electronic and printed internal auditing for all programs of direct service organization
- Produce and mail appropriate donor acknowledgement letters in adherence to the gift/donation acknowledgment policy
- Work with the Database Designer to design and implement new procedures and onboard new platforms
- Conducted timely and appropriate monitoring, data compilation and reporting for all programs, guaranteeing consistent contract compliance across the range of activities
- Organized and prepared grant research documents; LOI preparation, submission and compliance
- Coordinated logistics for annual training workshops and monthly board meetings.
- Collected data and performed client needs analysis.
Production Manager
Demochimp
05.2010 - 09.2016
- Created a personalized demo for each prospect based on their unique buying criteria and then tracked their engagement with it
- Resolved issues quickly to maintain productivity goals.
- Studied department operations to assist with development of new or improved methods of tooling and production processes.
- Produced and scheduled online campaigns to over 10,000 subscribers using Blackbaud's Convio, now Luminate
- Implementing features and benefits individuals prioritized as most important to them, before having a sales conversation.
- Salespeople can drill down to see who viewed video segments and how much time spent with on product benefit to know what to talk about first
- Produced contribution statistics reports; prepared monthly accounting and revenue reports of gifts
- Partnered with leadership on recruiting, hiring and coaching production personnel
Education
Bachelor of Arts - Psychology
Colorado State University
Fort Collins, COSkills
- Program Management
- Strategic Planning
- Event Management
- Excellent Communicator & Public Speaker
- Efficient Administrator
- Capable Leader
- Fostering positive relationships
- Client Relationship Development
- Requested donations from current students, family members and volunteers through calls and email exchanges and promptly offered thanks and appreciation to maintain positive relationships
Accomplishments
- Cultivated relationship with National Science Foundation, resulting in $100K+ grant-funding
- Successfully managed an annual 10k+ piece direct mail fundraiser for non profit including tracking and reporting to Board of Directors
- Designed and implemented internal audits and procedures to drive staff performance and constituent service
- Used Raiser's Edge to develop donor tracking spreadsheets.
- Successfully planned and executed conference events, fundraising events and board meetings
- Supervised and trained staff, interns, students and volunteers
Skills
- Blackbaud's Raiser's Edge, Luminate and ImportOMatic
- Microsoft Power Automate and Robonito
- SPSS - Statistical Analysis and Research Software
- Smartsheet, Monday.com and Wrike
- Proficient in Microsoft Office and Web 2.0
Timeline
Volunteer/Donor Relations Manager
Ignite Adaptive Sports
09.2016 - Current
Production Manager
Demochimp
05.2010 - 09.2016
Bachelor of Arts - Psychology
Colorado State University
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