Patricia Moss
Lockport,NY
Summary
Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.
Overview
7
7
years of professional experience
Work History
Store Associate
JCPenney
Olean New York, New York
08.2016 - 08.2023
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Dental Assistant
Dr Elaine Magna DDS
George Urban, Buffalo
04.2016 - 11.2021
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for Number procedures daily.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Prepared patient x-rays and images for dentist review.
Education
Associates - General Studies
Niagara County Community College
Sanborn, NY06.1995
Skills
- Customer Assistance
- Merchandise Quality Assurance
- Retail Industry Experience
- Product Support
- Store Reset and Recovery
- Customer Service and Assistance
Timeline
Store Associate
JCPenney
08.2016 - 08.2023
Dental Assistant
Dr Elaine Magna DDS
04.2016 - 11.2021
Associates - General Studies
Niagara County Community College