Patricia Newton
Rensselaer,New York
Summary
Reliable team player with proven experience in fast-paced environments. Skilled in problem-solving and building positive relationships with customers, contributing to increased loyalty and repeat visits.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Ready to contribute to team success and achieve positive results,and ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
16
16
years of professional experience
Work History
Greeter
Bass Pro Shops
Clifton Park, NY
06.2025 - Current
- Greeted customers warmly, creating welcoming atmosphere upon entry.
- Assisted guests with inquiries, providing information about store offerings and promotions.
- Maintained cleanliness and organization of entrance area to enhance customer experience.
- Directed customers to appropriate departments, ensuring efficient navigation throughout the store.
- Supported customer service initiatives by addressing concerns and facilitating solutions promptly.
- Engaged with patrons to foster positive relationships, encouraging repeat visits and loyalty.
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
- Answered customer questions and pointed individuals in right directions.
- Completed opening duties punctually, preparing the entrance area for daily operations efficiently.
- Acted as first point of contact for visiting clients and customers.
- Provided knowledgeable information regarding store layout, promotions, and events to enhance visitor experience.
- Exhibited exceptional multitasking abilities by managing various tasks such as greeting guests, answering questions, and directing traffic simultaneously.
- Assisted patrons with inquiries and directed them to appropriate departments for further assistance.
Environmental Servies
Rensselaer Polytechnic Institute
Troy, NY
07.2018 - 12.2020
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
Residential Housekeeper
Merry Maids
Latham, NY
04.2017 - 03.2018
- Developed efficient cleaning schedules to optimize workflow and reduce time spent on tasks.
- Maximized client satisfaction by promptly addressing any special requests or concerns related to their home''s cleanliness.
- Safeguarded the privacy of residents by adhering to strict confidentiality guidelines regarding personal belongings and information encountered during daily duties.
- Increased efficiency in housekeeping tasks by implementing a well-organized cleaning schedule.
- Enhanced customer satisfaction by maintaining a clean and comfortable living environment for residents.
- Ensured timely completion of all housekeeping duties by effectively managing time and prioritizing tasks according to client needs and preferences.
- Demonstrated adaptability in adjusting to unique requirements or preferences from different clients while maintaining consistent quality standards in services provided.
Senior Airmen
122nd Fighter Wing - NG
Fort Wayne, IN
04.2014 - 02.2017
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Produce/Floral Clerk
Kroger Stores
Fort Wayne, IN
04.2015 - 04.2015
- Managed floral inventory and ensured optimal stock levels for customer satisfaction.
- Trained new clerks on product handling and store policies to ensure compliance.
- Created visually appealing floral displays, enhancing the shopping experience for customers.
- Assisted customers with product selection, providing knowledgeable recommendations and support.
- Implemented efficient workflow processes, reducing time spent on restocking and organizing products.
Petty Officer Third Class
US Navy - USS Bataan
Norfolk, VA
07.2013 - 07.2014
- Supervised maintenance and repair of shipboard systems to ensure operational readiness.
- Coordinated training sessions for junior personnel, enhancing team skills and knowledge retention.
- Implemented safety protocols during equipment handling, reducing risk of incidents on board.
- Monitored inventory levels of supplies and materials, ensuring availability for mission-critical operations.
Airman - Aviation Ordinance
US Navy - VFA 27 Royal Maces
Atsugi, Japan
07.2010 - 07.2014
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
Education
High School Diploma -
Haines City High School
Haines City, FL06-2009
Skills
- Patience and composure
- Initiative and Self-motivation
- Team player mentality
- Welcoming demeanor
- Sense of humor
- Effective problem solving
- Strong work ethic
- Professional appearance
- Reliability and punctuality
- Stocking
- Creativity and innovation
- Reading comprehension
- Customer service
- Cleaning and sanitizing
- Time management
- Problem-solving
- Merchandise restocking
- Teamwork
- Teamwork and collaboration
- Positive attitude
Timeline
Greeter
Bass Pro Shops
06.2025 - Current
Environmental Servies
Rensselaer Polytechnic Institute
07.2018 - 12.2020
Residential Housekeeper
Merry Maids
04.2017 - 03.2018
Produce/Floral Clerk
Kroger Stores
04.2015 - 04.2015
Senior Airmen
122nd Fighter Wing - NG
04.2014 - 02.2017
Petty Officer Third Class
US Navy - USS Bataan
07.2013 - 07.2014
Airman - Aviation Ordinance
US Navy - VFA 27 Royal Maces
07.2010 - 07.2014
High School Diploma -
Haines City High School