Patricia O'Daniels
Medical City Arlington
Arlington,TX
38
years of professional experience
Experienced PBX Operator with a strong background in hospital communications, emergency dispatch, and call routing. Known for calm judgment, clear communication, and accurate call logging under pressure.
Work History
PBX Operator
10 Years 4 Months- Answered incoming calls for hospital departments and patient services.
- Assisted patients, visitors, and staff with phone and paging requests.
- Relayed emergency codes and urgent messages to clinical teams.
- Updated call logs and message records for hospital communications.
Utility
25 Years 8 Months- Recognized by management for providing exceptional customer service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked with cross-functional teams to achieve goals.
- Completed day-to-day duties accurately and efficiently.
Education
High School Diploma
Skills
Emergency communication
Call management
Hospital communications
Paging operations
Call logging
Telecommunication management
Timeline
PBX Operator
Medical City Arlington
06.2016 - CurrentRead More
Utility
Medco Health Solutions
10.1988 - 06.2014Read More
Burlington High School
High School Diploma
Read More