Patricia Oliver
Mesa,Arizona
Summary
Experienced healthcare professional skilled in patient care, critical thinking, and communication. Strong focus on team collaboration and achieving optimal patient outcomes. Reliable and adaptable, ensuring efficient and compassionate care in dynamic environments. Equipped with expertise in medical procedures, patient assessments, and care coordination.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Registered Nurse / Relief Charge - PRN
Dignity Rehabilitation
10.2024 - Current
- Delivered patient-centered care, ensuring safety and comfort throughout rehabilitation process.
- Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to individual patient needs.
- Monitored vital signs and assessed patient conditions, adjusting care strategies based on observations and feedback.
- Implemented best practices for infection control, contributing to improved patient outcomes during rehabilitation stays.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
Registered Nurse
Banner Baywood | PCU Cardiac
11.2023 - 03.2025
- Administered medications and monitored patient responses in progressive care setting.
- Collaborated with interdisciplinary teams to develop individualized care plans.
- Conducted comprehensive assessments to identify patient needs and prioritize interventions.
- Improved patient outcomes by promptly identifying changes in condition, initiating appropriate interventions, and communicating effectively with physicians.
- Maintained high standards of safety by adhering to infection control protocols, administering medications accurately, and monitoring for adverse reactions.
- Consistently met or exceeded performance targets for key indicators such as medication administration accuracy rate, fall prevention measures adherence rate, pressure ulcer prevention initiatives effectiveness rate.
- Facilitated smooth transitions of care by thoroughly documenting patient information and updating electronic medical records accordingly.
- Increased patient satisfaction scores through timely responses to call lights, addressing concerns proactively, and maintaining a compassionate bedside manner.
- Conducted continuous cardiac monitoring on patients stepping down from ICU care.
Customer Service Manager
American Furniture Warehouse
11.2013 - 01.2024
- Fostered a positive work environment, mentoring staff in conflict resolution techniques and service excellence.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
Education
Bachelor Of Science (B.S.) - Nursing
Aspen University
Phoenix, AZ10.2023
Skills
- Direct patient care
- Comprehensive patient evaluations
- Charting proficiency
- Proficient in clinical evaluations
- Patient advocacy
- Infection control protocols
- Empathetic communication
- Clinical patient monitoring
- IV administration proficiency
- Telemetry monitoring
- ACLS and BLS certified
- Critical care
Certification
- Licensed Registered Nurse - [Timeframe]
Timeline
Registered Nurse / Relief Charge - PRN
Dignity Rehabilitation
10.2024 - Current
Registered Nurse
Banner Baywood | PCU Cardiac
11.2023 - 03.2025
Customer Service Manager
American Furniture Warehouse
11.2013 - 01.2024
Bachelor Of Science (B.S.) - Nursing
Aspen University