Patricia Ortiz
The Bronx,NY
Summary
Dynamic and results-oriented professional with experience as an Area Supervisor at Madison Square Garden. Proven ability in cleaning and sanitizing while fostering a positive work environment. Skilled in customer service and conflict resolution, enhancing team collaboration and reducing turnover. Committed to maintaining safety protocols and ensuring operational efficiency.
Overview
20
20
years of professional experience
Work History
Level 1supervisor Custoian
Department Administrative of Citywide Services
03.2005 - 05.2025
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
Area Supervisor
Madison Square Garden, MSG
12.2004 - 03.2005
- Provided ongoing coaching to staff members, promoting skill development and career progression.
- Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
- Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
- Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
- Implemented safety protocols to maintain a secure workplace, minimizing accidents and incidents.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Maintained open lines of communication between management and staff, facilitating teamwork and collaboration towards shared goals.
Education
8 MONTHS ONLY - ELECTRICANS COMPUTERS
04-1998
Skills
- Cleaning and sanitizing
- Work independently
- Responsible and dependable
- Customer service
Timeline
Level 1supervisor Custoian - Department Administrative of Citywide Services
03.2005 - 05.2025
Area Supervisor - Madison Square Garden, MSG
12.2004 - 03.2005
TCI - 8 MONTHS ONLY, ELECTRICANS COMPUTERS
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