Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

PATRICIA PAGE-PATTON

Indianapolis,IN

Summary

Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Caregiver

Amada Senior Care
03.2022 - Current
  • Assist clients with daily living needs to maintain self-esteem and general wellness.
  • Assist with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Run errands, complete weekly grocery shopping.

Coordinate Homecare Service After Discharge

Indiana University Hospiital Association
05.2005 - 03.2013
  • Worked collaboratively with clinical and non-clinical team members to solve complex discharge issues.
  • Worked with utilization review to establish prior authorization for timely discharges.
  • Arranged placement of patients in facilities appropriate for level of care requirements.
  • Coordinated transfer of out-of-area patients into in-network facilities.
  • Identified and referred patients to social work department for additional coverage and services.
  • Solved problems related to abrupt changes in discharge, coordinated updates and communicated discharge plans.

Patient Financial Counselor

Methodist Hospital Of Indiana
05.2000 - 04.2005
  • Verified patient insurance eligibility and entered patient information into system.
  • Processed payments using cash and credit cards, maintaining accurate records of transactions.
  • Provided excellent customer service to patients and medical staff.
  • Engaged with patients to provide critical information.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Evaluate financial status, Provide, filed applications for various state and government programs in order to assist those with no medical insurance.
  • Worked with patients to ascertain issues and make referrals to appropriate specialists.
  • Facilitated communication between patients and various departments and staff.

Education

High School Diploma -

Arsenal Technical High School
Indianapolis, IN

Bachelor of Science - Business Management

Chadwick University
Birmingham, AL
1993

Associate of Arts - Business

Indiana Business College
Indianapolis, IN
1983

Skills

  • Positive Reinforcement Methods
  • Deliver Exceptional Care
  • Meal Assistance
  • Activities of Daily Living Assistance

Certification

Insurance Management

Medical Terminolgy

Additional Information

Honoree: Exceptional record of Reliability,

Letter of Commendation: Excellence in Customer service,

Letter od Commendation: Support/Dedication,

Bronze Award: Recognition for demonstrating leadership skills, setting good example for co-workers

Acknowledgments from executives, managers, supervisors, co-workers, t, staff members and patients throughout my tenure in healthcare arena,

Timeline

Caregiver

Amada Senior Care
03.2022 - Current

Coordinate Homecare Service After Discharge

Indiana University Hospiital Association
05.2005 - 03.2013

Patient Financial Counselor

Methodist Hospital Of Indiana
05.2000 - 04.2005

High School Diploma -

Arsenal Technical High School

Bachelor of Science - Business Management

Chadwick University

Associate of Arts - Business

Indiana Business College

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