Summary
Work History
Education
Skills
Timeline
Generic

Patricia Peters

Sussex,NJ

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Work History

Customer Service Representative

Tractor Supply Company
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Provided quick and easy check out
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating product requests

Food Barn Deli

Food Barn
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Sales Clerk

Kirklins
  • Boosted sales by effectively promoting products and engaging with customers.
  • Developed strong relationships with customers, driving repeat business and loyalty.
  • Managed inventory to ensure optimal product availability for meeting customer needs.
  • Collaborated with team members to achieve store sales targets and improve overall performance.
  • Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.

Office Manager

Alfano Mechanical
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.

Education

High School Diploma -

Hawthorne High School
Hawthorne, NJ

Skills

  • Appointment Scheduling
  • Complaint Resolution
  • Information Security
  • Product Knowledge
  • Call Management
  • Staff Training

Timeline

Customer Service Representative

Tractor Supply Company

Food Barn Deli

Food Barn

Sales Clerk

Kirklins

Office Manager

Alfano Mechanical

High School Diploma -

Hawthorne High School

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Patricia Peters