Patricia Pickens
Eastpointe,MI
Summary
Detail-oriented administrative professional specializing in daily operations coordination and record maintenance. Proven track record of enhancing productivity and maintaining quality standards through effective team collaboration. Committed to delivering exceptional customer service and adapting quickly to new technologies.
Overview
30
30
years of professional experience
Work History
Case Pack Coordinator
DF Michigan 1
, Michigan
01.2025 - Current
- Coordinated daily case packing operations to ensure production goals and shipping deadlines were met.
- Maintained accurate inventory and production records, ensuring seamless operations and effective decision-making.
- Collaborated with warehouse staff and supervisors to swiftly resolve workflow and packaging issues, minimizing disruptions.
- Monitored product quality and compliance with company standards and safety procedures.
- Assisted with training team members on packing procedures, workflow expectations, and quality standards.
- Organized and prioritized workloads, enhancing overall productivity and sustaining operational efficiency.
Quality Supervisor
Global Engineering Resources
Madison Heights, MI
03.2022 - 04.2025
- Managed daily warehouse operations, coordinating with administrative staff to meet production targets.
- Trained and coached team members on workflow procedures, ensuring compliance with standards.
- Created instructional guides that streamlined work processes and enhanced consistency.
- Conducted accurate data entry, maintained records, and generated statistical reports using MS Excel.
- Prepared and distributed correspondence and staff communications via MS Outlook.
Line Lead / Production Worker / Quality Auditor
LEAR
Highland Park, MI
05.1996 - 12.2022
- Directed daily line setup to enhance production efficiency and consistently meet deadlines.
- Fostered collaborative environment through effective communication and leadership, improving team cohesion.
- Performed quality control inspections to ensure compliance with product standards.
- Processed and reviewed documentation to ensure accuracy and compliance with quality standards.
Education
High School Diploma -
Murray-Wright
Detroit, MI05-1989
Skills
- Inventory management
- Warehouse equipment operation
- Process optimization
- Records management
- Microsoft Office Suite (Word, Excel, Outlook)
- Time management
- Team collaboration
- Customer service
- Public interaction
- Microsoft Office Suite (Word, Excel, Outlook)
Volunteer Experience
- Women's Committee at LEAR in 2018
- Organizer, Fundraising Drives for domestic violence shelters and breast cancer charities, Award recipient, 2018
- Feeding the homeless 2017
Timeline
Case Pack Coordinator
DF Michigan 1
01.2025 - Current
Quality Supervisor
Global Engineering Resources
03.2022 - 04.2025
Line Lead / Production Worker / Quality Auditor
LEAR
05.1996 - 12.2022
High School Diploma -
Murray-Wright