Job Search Status
Open to workDesired start date: Immediately
Open To Work
Patricia Prince
Battle Creek,Michigan
Work Preference
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
46
46
years of professional experience
Work History
Cosmetologist/ Manager
Prince's Beauty Box
09.1975 - 12.2021
- Provided personalized consultations to clients on hair and skincare needs.
- Managed appointment scheduling to optimize client flow and service efficiency.
- Stayed updated on industry trends to recommend current styles and treatments effectively.
- Developed a loyal client base through excellent customer service.
- Assisted with basic bookkeeping, filing and maintaining clients' records.
- Backed up reception desk by answering phones, scheduling appointments, and processing payments.
- Kept notes listing preferences and services provided to clients for quick reference.
- Responded to customer inquiries by phone, email, and in person.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Associate of Applied Science - Business
Kellogg Community College
Battle Creek, MI04-2005
Skills
- Client engagement
- Efficient appointment management
- Basic financial recordkeeping
- Relationship building with clients
- Effective time management
- Client loyalty building
- Active listening
- Customer service
- Critical thinking
- Data entry
Timeline
Cosmetologist/ Manager
Prince's Beauty Box
09.1975 - 12.2021
Associate of Applied Science - Business
Kellogg Community College