PATRICIA RANYAK
New Windsor
Summary
Patient Navigator with 29 years of healthcare experience. Working across multiple departments. Proven ability to communicate effectively with clinicians, care teams, and external providers. Skilled in delivering high-quality care in fast-paced environment while serving diverse populations. Committed to providing exceptional customer service and fostering compassionate patient relationships.
Overview
13
13
years of professional experience
Work History
Patient Navigation
Cornerstone Family Healthcare
Newburgh
08.2018 - Current
- Navigate the patient navigation proxy and cancer services proxy in ECW.
- Managed care coordination for cancer screenings, colonoscopies, mammograms, and FIT kit tests.
- Collaborates with CSP to assist uninsured and underinsured patients with intake applications for preventive screenings.
- Monitor and tracked patient progress in completing screenings successfully.
- Conducts proactive outreach via calls, texts, and letters to engage patients in necessary services.
- Partners with hospitals offering charity care to assist with applications and document processing.
- Followed up on referrals received by clinicians and assist patients schedule internal and external patient appointments.
- Work closely with Cornerstone Family Healthcare staff.
- Maintain community relationships through networking and collaboration of services.
- Search for providers who accept patient's insurance insurance before scheduling appointments.
- Coordinates Miles of Hope grant to ensure application is accurate and gather appropriate documentation needed to submit for approval.
- Attend to monthly staff meetings and other required meetings.
- Maintain confidentiality on all aspects of Cornerstone Family Healthcare included, but no limited to, patient confidentiality, financial, and employee relations.
Patient & Enabling Services Specialist
Cornerstone Family Healthcare
Newburgh
04.2013 - 08.2018
- Complete, accurate and timely record keeping systems to include full documentation and completion of all required forms for medical records.
- Registering new patients, collecting demographic information and appointment scheduling.
- Evaluate and process SFS for patients
- Provide short-term counseling and referrals to appropriate community agencies.
- Assisting to obtain Medicaid, insurance through New York State of Health,HEAP,SNAP applications and other social services assistance.
- Have a through knowledge of community services and their application process.
- Completing monthly report and audits.
- Attend and participate in quarterly department meetings and other required meetings.
- Maintain confidentiality on all aspect of Cornerstone included but no limited to, patient confidentially,financial, and employee relations.
- Participate in outreach events.
- Demonstrate exceptional customer service to foster a welcoming and professional environment for patients.
Education
Certification - Certified Application Counselor
Albany Training Center
01-2015
Certification - Certified Clinical Medical Assistant
Horizon Healthcare Institute
01-2009
College Course taken (not Completed) - Human Services
Orange County Community CollegeNY Orange)
01-2004
Newburgh NY - High School Diploma
Newburgh Free Academy
Newburgh NY06-1984
Skills
- Open minded
- Assumes Responsibility
- Highly motivated
- Strong Work Ethics
- Knowledge of computer system operation including internal programs
- Interdepartmental fax machine proficiency
- Record keeping for statistical analysis purposes
- Reliable and dependable
Affiliations
- Cornerstone Family Health Care- Manager Development ("Rock Star Program")Program -nominated /completed 2017. Cornerstone Family Health Care-Health Fair Informational Booth 2017. Cornerstone Family Health Care- Children's Christmas Toy Run 2013-2021.Cornerstone Family Health Care- Employee Recognition Committee 2015.Girls Scouts of America- Fund-raising/sales 2008-2010.Tuskegee Airmen Youth Flying Program- Fund-raising/raffle tickets 2018. Volunteer for Cornerstone outreach events from 2013-2018.
Timeline
Patient Navigation
Cornerstone Family Healthcare
08.2018 - Current
Patient & Enabling Services Specialist
Cornerstone Family Healthcare
04.2013 - 08.2018
Certification - Certified Application Counselor
Albany Training Center
Certification - Certified Clinical Medical Assistant
Horizon Healthcare Institute
College Course taken (not Completed) - Human Services
Orange County Community CollegeNY Orange)
Newburgh NY - High School Diploma
Newburgh Free Academy