DESIREE Mazariego
Wallkill,NY
Summary
Energetic, results-orientated Receptionist eager to bring strong administrative skills to a growing company in need of top-level support. Excellent organizational, communication, and relationship building skills. Detailed oriented and quality focused professional with Medical Billing/Front Desk Receptionist experience in a fast pace environment. Articulate and friendly with a professional demeanor.
Overview
11
11
years of professional experience
Work History
Patient Registrar
New York Presbyterian Hudson Valley Hospital
2022.10 - Current
- Coordinated patient registration processes to ensure accurate data collection and compliance with hospital policies.
- Managed front desk operations, providing exceptional customer service to patients and visitors.
- Verified insurance information and obtained necessary authorizations for patient services efficiently.
- Trained new staff on registration procedures and software systems to enhance team productivity.
- Trained new Patient Registrars on best practices, fostering consistency in work quality across the team members.
- Collected and processed co-payments and out-of-pocket charges using Epic.
- Maintained a well-organized work environment, ensuring easy access to necessary documents and materials for efficient daily operations.
Practical support assistant
CareMount Medical
2022.09 - Current
- Worked with the nursing staff to process patients and direct them to the appropriate departments.
- Did clerical work like word processing, data entry, phone answering, and filing.
- Worked to improve office efficiency by coordinating charts, filling out insurance forms, and assisting patients with a variety of needs.
Receptionist
Sun River Health Beacon
2019.09 - 2021.12
- Scheduled and confirmed [Job Title] appointments and meetings.
- Provided administrative support to staff members in a fast-paced environment.
- Give guests accurate and precise information.
- Kept track of visitors and screened them for access to the facility and inter-office personnel.
- Distributed incoming mail throughout the [Number]-person office to the appropriate recipients.
- Receive and sort mail, deliveries, and couriers on a daily basis.
- Greeted customers and visitors in person as well as over the phone.
- Administrative work organization and supervision
- Assist other employees in providing excellent customer service.
- Opened/closed office
Biller/receptionist
Physical Medicine & Rehabilitation Services of New York PC
2018.08 - 2019.09
- Appointment scheduling and confirmation
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Was in charge of the office database, which included retrieving and organizing information for individual employees and clients.
- Keep track of medical records, reports, and correspondence.
- Opened/closed store
- Vacuumed office
- Billed claims
- Spoke with insurances in regards to denials
Receptionist
Campbell Hall Rehabilitation Center
2016.03 - 2018.08
- Scheduled and confirmed [Job Title] appointments and meetings.
- Organized and booked staff and visitor travel accommodations, including vouchers, agendas, and transportation.
- Give guests accurate and precise information.
- Kept track of visitors and screened them to ensure that they had access to inter-office personnel.
- Checked in visitors, distributed visitor badges, and managed logbooks to comply with security initiatives.
- Opened/closed office
- Kept track of residents personal items
Team member-soft lines
Target
2015.06 - 2016.02
- Organize display area
- Cash register
- Answered income calls for customers/vendors
- Organized fitting room
- Assist customers as needed
Education
GED - undefined
Valley Central High School
Montgomery, NY01.2015
Skills
- Fast learner
- Organized
- Can work in a fast pace environment
- Eager to learn
- Focused
- Able to adapt
- Able to multitask
- Personable and outgoing
- Open minded
- Problem solver
Timeline
Patient Registrar
New York Presbyterian Hudson Valley Hospital
2022.10 - Current
Practical support assistant
CareMount Medical
2022.09 - Current
Receptionist
Sun River Health Beacon
2019.09 - 2021.12
Biller/receptionist
Physical Medicine & Rehabilitation Services of New York PC
2018.08 - 2019.09
Receptionist
Campbell Hall Rehabilitation Center
2016.03 - 2018.08
Team member-soft lines
Target
2015.06 - 2016.02
GED - undefined
Valley Central High School