Patricia Rosado
Arlington,Tx
Summary
Reliable administrative professional with experience in patient records, scheduling, call handling, and data entry. Strong Microsoft Office, typing, and filing skills support accurate day-to-day office operations and timely service for staff and clients.
Overview
1
1
Language
1
1
Certification
18
18
years of professional experience
Work History
Administrative Services Clerk/ Data Entry Clerk
Enki Health Services
El Monte, CA
04.2006 - 10.2021
- Update patient demographics and chart details.
- Processed letters and reports to ensure smooth medical records workflow.
- Maintained patient records and pulled files for timely scheduled visits.
- Prepared client intake charts with required paperwork, labels, and county forms for efficient patient onboarding.
- Schedule and cancel appointments.
- Answer, screen, and route incoming calls.
- Obtained certification in financial services and medical records management to enhance professional skills.
Office Receptionist
Crothall Laundry Services
Ontario, CA
10.2004 - 01.2006
- Answered incoming calls and routed each call to the proper department.
- Printed and distributed daily customer orders, ensuring timely follow-up.
- Entered and maintained productivity, poundage, and employee hours reports for accurate record-keeping.
- Assisted human resources by distributing applications and new-hire paperwork.
- Ordered office supplies monthly to support daily operations.
- Provided backup support in billing department, assisting with invoicing and payments.
Student Service Representative
Door of Hope Community Center
East Los Angeles, CA
01.2004 - 10.2004
- Delivered personalized tutoring sessions to support student learning and academic success
- Managed incoming phone calls and directed them to appropriate departments to ensure efficient communication.
- Supported student intake and registration at community center front desk.
- Answered calls and emails for student service requests.
- Scheduled appointments for counseling, tutoring, and support services.
Education
Certificate of Completion - Certified Nurse Assistant
Genova Health Institute
Los Angeles, CA01-2010
Certificate of Completion - Business Office Administration
United Education Institute
Huntington Park, CA01-2004
High School Diploma -
Santa Fe High School
Santa Fe Springs, CA06-2003
Skills
- Medical records management
- Patient scheduling expertise
- Patient scheduling
- Data entry and filing
- Accurate document preparation
- Microsoft Office proficiency
- Office supply management
Certification
Certified Nurse Assistant
Knowledge, Skills & Abilities
Bilingual (English/Spanish) Orally and written
Languages
Spanish
Professional
Timeline
Administrative Services Clerk/ Data Entry Clerk
Enki Health Services
04.2006 - 10.2021
Office Receptionist
Crothall Laundry Services
10.2004 - 01.2006
Student Service Representative
Door of Hope Community Center
01.2004 - 10.2004
Certificate of Completion - Certified Nurse Assistant
Genova Health Institute
Certificate of Completion - Business Office Administration
United Education Institute
High School Diploma -
Santa Fe High School