Jeanette Boone
Houston,TX
Summary
Level-headed professional who remains calm and effective in extremely difficult and stressful situations. Strong belief in the importance of professional customer service and patient care and extensive knowledge of medical office setting.
Overview
19
19
years of professional experience
Work History
Records Clerk/Data Entry
- Assisted with typing, data entry and answering incoming calls as required.
- Updated records with new information.
- Followed confidentially regulations to maintain privacy.
- Prepared files for transfer to other units or for retirement by labeling, listing, boxing and processing files.
- Solicited sales of various Insurance Products.
- Met all set goals.
- Enlarged the existing Book of Business.
Personal Care Assistant
Griswold Home Health Care
Houston, TX
10.2020 - Current
- Used public relations to gain new patients
- Data entry of medical information
- Pre-authorized insurance claims and worker's compensation claims
- Monthly financial reports
- Medical billing of therapists' modalities
- Scheduled patient transportation
- Scheduled patient appointments
- Organized fund raisers for Therapy Children's
- Christmas gifts
- Monitored signing in and out of Wellness Center clients
- Monitored equipment usage and functions
- Patient registration
- Acquired donations for various benefit organizations such as,
- Trained volunteers and new hires for clerical duties Vice
- President to the Patient Satisfaction Survey Committee.
- Assisted with daily living activities, running errands and household chores.
- Remained alert to problems or health issues of clients and competently responded.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Direct Care Worker
Millcreek of Clarksdale/Acadia, Clarksdale, MSHealthcare Inc
12.2016 - Current
Health Insurance Agent
Licensed, Primerica Insurance Company
Flowood, MS
04.2012 - 01.2016
- Maintained accurate records of patient care, condition, progress and concerns
- Responded appropriately to the physical, emotional and developmental needs of patients
- Assist patients with ambulation and transfer from bed, bathtubs, wheelchairs and automobiles
- Cooked appetizing and satisfying meals and snacks
- Scheduled and accompanied clients to medical appointments
- Maintained a clean, healthy and safe environment
- Obtained household supplies and ran errands.
Personal Care Associate
Clarksdale, MSZion Hospice
03.2014 - 03.2015
- Encouraged good behaviors using the Positive Reinforcement
- Method
- Offered well-balanced and nutritious menu options
- Organized and engaged in recreational activities such a games, fishing, and Special
- Olympics
- Supervised Individual with cognitive disabilities
- Followed safe lifting techniques.
Medical Secretary, /Receptionist
Greenwood Leflore Hospital Out
Greenwood, Rehab
07.1998 - 05.2005
- Gathered and verified all required customer information for tracking purposes
- Addressed and solved customer product complaint in a timely and professional manner
- Solicited customers for life, health, and accident policies.
Appointment Setter
Momemtum Solar
Houston, TX
05.2022 - Current
- Acted as first point of contact and set appointments for prospective clients.
- Scheduled and confirmed appointments and meetings for senior management team.
- Set appointments with salespeople and potential customers.
- Answered phone calls and answered questions from potential customers.
Education
Pre-NursingAssociate of Arts - undefined
Holmes Community College
2013
Skills
- Office Machines- fax, multi-line phones, calculator, computer , Microsoft Office, Excel,, Adaptable, Strong interpersonal skills, Patient
- Focused,, Dependable, Professional, Trustworthy, Committed Dementia and Alzheimer knowledge, Apache, Budget Forecasting, Java,
- Time Management, Leadership, Client Database Management, Big Data
- Critical Thinking
- Paperwork and Documentation
- Proactive Self-Starter
- File Maintenance Guidelines
- Information Retrieval
- System Creation and Implementation
- File Placement Verification
- Clerical Support
- Medical Records Management
- Handling Confidential Materials
- Typing and Word Processing
- Administrative Support
- Customer Support Needs Assessment
- Medical Coding
- Office Equipment Operation
- Scanners and Copiers
Timeline
Appointment Setter
Momemtum Solar
05.2022 - Current
Personal Care Assistant
Griswold Home Health Care
10.2020 - Current
Direct Care Worker
Millcreek of Clarksdale/Acadia, Clarksdale, MSHealthcare Inc
12.2016 - Current
Personal Care Associate
Clarksdale, MSZion Hospice
03.2014 - 03.2015
Health Insurance Agent
Licensed, Primerica Insurance Company
04.2012 - 01.2016
Medical Secretary, /Receptionist
Greenwood Leflore Hospital Out
07.1998 - 05.2005
Records Clerk/Data Entry
Pre-NursingAssociate of Arts - undefined
Holmes Community College