Patricia Ruocco
Meriden,CT
Summary
Dedicated professional with extensive knowledge of hospital cleaning practices. Skillful in cleaning hazardous waste and biohazard sites along with standard facility areas. Hardworking individual possessing strong attention to detail and exceptional team-building skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Environmental Services Housekeeper
Midstate Hospital
Meriden, CT
06 2023 - 10 2024
- Clean patient rooms and discharge rooms, make sure all bathrooms are clean and stocked
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance
- Practiced established infection control methods to reduce risks to patients, families, and medical staff
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris
- Contributed to positive patient experiences by maintaining clean, orderly and well-stocked environments.
Cashier
Family Dollar
Meriden
04.2022 - 05.2023
- Greeted customers entering store and responded promptly to customer needs
- Welcomed customers and helped determine their needs
- Worked flexible schedule and extra shifts to meet business needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Built relationships with customers to encourage repeat business
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift
- Helped customers complete purchases, locate items, and join reward programs
- Restocked and organized merchandise in front lanes
- Assisted customers with returns, refunds and resolving transaction issues
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy
- Stocked, tagged and displayed merchandise as required
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Shirt Presser
As U Like It Cleaners
Meriden, CT
05.2015 - 06.2017
- Followed safety protocols while operating machinery
- Demonstrated professionalism through punctuality, reliability, and adherence to dress code policies at all times while at work
- Resolved customer concerns or complaints with professionalism and empathy, striving to find solutions that met both the client's needs and company standards
- Reduced garment damage by properly sorting and inspecting clothes before pressing
- Consistently met daily quotas, pressing large volumes of shirts efficiently and accurately
- Maintained a clean and orderly workspace, promoting a safe work environment
- Prioritized urgent orders, ensuring timely completion without compromising on quality standards.
Cashier
Valero Gas Station
Meriden
07.2011 - 03.2015
- Greeted customers entering store and responded promptly to customer needs
- Welcomed customers and helped determine their needs
- Worked flexible schedule and extra shifts to meet business needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Built relationships with customers to encourage repeat business
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift
- Helped customers complete purchases, locate items, and join reward programs
- Restocked and organized merchandise in front lanes
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy
- Stocked, tagged and displayed merchandise as required
- Resolved customer complaints professionally, leading to improved customer relations and loyalty
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Certified Nursing Assistant
Regency Nursing & Rehabilitation Centers
Wallingford
10 2024 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Education
Accounting And Business Management
Lyman Hall High School
Wallingford, CT06.1987
Skills
- Cleaning and sanitizing
- Sanitation Procedures
- Flexible Schedule
- Team Collaboration
- Adaptable and Flexible
- OSHA Compliance
- Heavy Lifting
- Trash Collection and Removal
- Compassionate caregiver
- Compassionate
- Feeding assistance expert
- Supporting personal needs
- Companionship and emotional support
Timeline
Cashier
Family Dollar
04.2022 - 05.2023
Shirt Presser
As U Like It Cleaners
05.2015 - 06.2017
Cashier
Valero Gas Station
07.2011 - 03.2015
Environmental Services Housekeeper
Midstate Hospital
06 2023 - 10 2024
Certified Nursing Assistant
Regency Nursing & Rehabilitation Centers
10 2024 - Current
Accounting And Business Management
Lyman Hall High School