Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Patricia Ryan

Server/Bartender
Glendale,Arizona

Summary

Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.

Overview

4
4
years of professional experience

Work History

Bartender

CIVANA
Cave Creek, AZ
10.2019 - 02.2021
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.

Server

Times 3
Glendale, AZ
01.2017 - 01.2020
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Education

Associate of Science - Business Management

Queens College of The City University of New York
Flushing, NY
09.1992

Skills

  • Monitoring Alcohol Consumption
  • Aloha POS
  • Anticipating Guest Needs
  • Suggestive Selling
  • Supply and Inventory Maintenance
  • Alcohol Ordering
  • Professional Service Standards
  • Outstanding Customer Service

Languages

Spanish
Native or Bilingual

Timeline

Bartender

CIVANA
10.2019 - 02.2021

Server

Times 3
01.2017 - 01.2020

Associate of Science - Business Management

Queens College of The City University of New York

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Patricia RyanServer/Bartender