Patricia Salas
Corpus Christi,TX
Summary
Accomplished Manager with a proven track record at Macy's, enhancing operational efficiency and employee engagement through strategic planning and complex problem-solving. Excelled in workforce management and budget control, achieving significant cost reductions and fostering a culture of continuous learning and collaboration. Skilled in team leadership and operations management, consistently driving business improvements and financial stability.
Overview
12
12
years of professional experience
Work History
Manager, Business Administration
Macy's
09.2022 - Current
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Have been able to improve payroll management and effective scheduling practices for a headcount of 100 associates with now a result of flat for previous fiscal year.
Assistant Store Manager
Nike
11.2016 - 07.2022
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Created and maintained safe and secure work environments for employees.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
- Part of 3 Nike stores in Central and South Texas of 3 different concepts. Managed highest volume store in market with peak head count of 120 associates.
Store Manager
American Eagle Outfitters, Inc
07.2012 - 10.2016
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Assisted with hiring, training and mentoring new staff members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Led the highest volume store in South Texas market with a peak staff head count of 120+ while still managing effective schedules.
Education
High School Diploma -
Clark High School
San Antonio, TX05.1992
Universidad Americana Del Norteste
Saltillo, Coahuila,MexicoSkills
- Team Leadership
- Complex Problem-Solving
- Strategic Planning
- Operations Management
- Workforce Management
- Budget Control
- Key Performance Indicators
- Onboarding and Orientation
- Human Resources Management
Languages
Spanish
Native or Bilingual
Timeline
Manager, Business Administration
Macy's
09.2022 - Current
Assistant Store Manager
Nike
11.2016 - 07.2022
Store Manager
American Eagle Outfitters, Inc
07.2012 - 10.2016
High School Diploma -
Clark High School
Universidad Americana Del Norteste
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