Patricia Santos-Rivera
Worcester,MA
Summary
Detail-oriented Administrative Professional experienced in managing office operations and fostering effective communication among diverse groups. Enhanced organizational efficiency through strong problem-solving skills and effective scheduling. Committed to contributing to a positive school environment and supporting educational success.
Overview
2
2
years of professional experience
Work History
School Administrative Assistant
Worcester Public Schools
Worcester, Massachusetts
01.2025 - Current
- Managed daily office operations and maintained organized filing systems.
- Coordinated communication among teachers, parents, and administrative staff to ensure smooth information flow.
- Assisted in scheduling meetings and events for school faculty and staff, optimizing calendar management.
- Processed student enrollment forms and maintained accurate records.
- Handled inquiries from students and parents effectively, enhancing overall satisfaction and engagement.
- Utilized school management software to track attendance and student data.
- Organized and maintained inventory of office supplies and materials regularly.
- Managed reception area duties such as greeting visitors or answering phones.
Active Duty Soldier
US Army
Worcester, Massachusetts
12.2023 - Current
- Executed tactical operations in diverse environments, achieving mission objectives under challenging conditions.
- Led and mentored junior soldiers during field exercises, enhancing team readiness and performance.
- Maintained compliance with safety regulations and standard operating procedures, ensuring operational integrity.
- Performed maintenance on weapons, vehicles, and communications systems.
- Trained junior soldiers in basic soldiering skills.
- Received, processed, and disseminated intelligence information.
Store Clerk
Village Store
Worcester, Massachusetts
01.2025 - 01.2026
- Guided customers in product selection and addressed inquiries to enhance shopping experience.
- Processed cash and credit transactions accurately at the register.
- Resolved customer complaints and issues promptly to maintain satisfaction and loyalty.
- Ensured cleanliness and organized merchandise displays to create an inviting store environment.
- Stocked shelves and replenished inventory throughout the day.
- Collaborated with team members to ensure efficient store operations.
- Monitored product expiration dates and rotated stock regularly.
Education
High School Diploma -
Tec Connections Academy
East Walpole, MA06-2023
Skills
- School software utilization
- Office management
- Schedule coordination
- Data entry
- Record keeping
- Customer service
- Time management
- Attention to detail
- Problem solving
- Team collaboration
- Communication skills
- Conflict resolution
- Training and development
- Leadership skills
Languages
English
Full Professional
Spanish
Full Professional
Timeline
School Administrative Assistant
Worcester Public Schools
01.2025 - Current
Store Clerk
Village Store
01.2025 - 01.2026
Active Duty Soldier
US Army
12.2023 - Current
High School Diploma -
Tec Connections Academy