Accomplished healthcare management professional with a proven track record at Lakeview Homecare And Hospice, excelling in team leadership and complex problem-solving. Spearheaded policy implementation and process improvement, enhancing staff performance and patient care outcomes. Skilled in staff training and development, demonstrating exceptional verbal communication and collaboration abilities. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Implement the strategic direction for and provides operational and clinical oversight for patient populations receiving home care services. Leads, manages and evaluates all of the major processes in Home Care including patient care, staff on-boarding and development, staff/leadership resources, productivity, and interdisciplinary collaboration. The manager assists with financial forecasting and monitoring, and ensures the patient care outcomes and quality improvement activates are coordinated withing the care delivery model. The manager ensures that the practice is consistent with internal and external policies, regulatory agencies and the best practice quality standards.
Start up of new Medicare home care agency. Responsible for reviewing new policies and process for new agency, hiring and orientating new staff. Responsible for the overall direction of home health clinical services. Establish, implements and evaluate goals and objectives for home health services that meet and promote the standards of quality and contribute to the total organization and philosophy.
Ensured regulatory compliance by staying current on industry standards and integrating them into daily practice. Enhanced staff performance by conducting regular performance evaluations and providing constructive feedback. Supported organizational growth goals by participating in recruitment efforts including interviewing candidates, extending job offers, and facilitating orientation programs. Increased staff retention rates by offering professional development opportunities and creating a supportive workplace culture. Promoted a positive work environment through effective communication, teamwork, and conflict resolution strategies. Oversaw the staffing department who was responsible for admissions,resumptions, evals, and discharges and scheduling of nursing staff, physical therapy, occupational therapy, speech therapy, medical social workers, and nursing assistants. Interacted effectively with department manager to promptly correct problems and improve services. Sought opportunities to improve patient care, outcomes and nursing staff performance.
Responsible for team of 30-35 clinical staff of nursing, physical therapy, occupational therapy, speech therapy, medical social worker, and nursing assistants.
Responsible for the provision of appropriate and adequate care to clients in their homes in accordance with program requirements, quality standards and company policies and procedures. Provide supervision and training to caregiver staff and assures compliance with documentation and MD order requirements. Accountable for adherence to company systems and compliance with state and federal regulations.
Responsible for administering home health care to adults as well as pediatric clients. Lead nurse at a shared living site with patients on ventilators. Duties at shared living site included ordering all medical supplies, medications for patients and in charge of all staff and staffing issues. Additional duties included cooking, patient care, administering medications, charting of daily activities and medical provisions.
Provide direct supervision of care giving within the residence, to include nursing assistants. Foster a home like atmosphere throughout the residence in 2 homes with up to 35 residents.
Advocated for residents'' rights, promoting dignity and respect throughout interactions between staff members and reside
Responsible for the care , medication administration, and treatments for 15-30 patients on a TCU. Included in the responsibilities were supervising other nurses and CNA's. The knowledge and experience gained included tracheostomy care, wound vacs, peritoneal dialysis, TPN administration, central line/IV maintenance, and medication administration.
Sergeant and LPN in the US Army Reserves and two years of recruitment/retention of soldiers. Deployment February 2003 to September 2003, for medical support to ROTC cadets in Ft. Lewis Washington. Provided emergency medical care to cadets when needed and while out in the field.