Patricia Serra
Aurora,Illinois
Summary
I am a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
17
years of professional experience
Work History
Financial Analyst
Smithfield Foods, Inc
Lisle, NY
11.2013 - Current
- Since taking over Kroger account, I have consistently kept deduction balance under monthly goal
- Multiple issues arose in 2023 regarding High Radius's ability to capture Kroger deduction backup, resulting in a tremendous amount of manual workarounds I've developed in order to keep up with monthly deduction goal
- Monthly AR reporting is prepared timely with minimal errors
- Support co-workers by sharing knowledge when needed in a timely manner
- Manage Transportation Packet deductions
- I am flexible within the department to take over new accounts or help other coordinators when needed
Associate Financial Analyst
Smithfield Foods, Inc
Lisle, IL
01.2007 - 11.2013
- Largest responsibility was managing our Military orders
- Ensuring timely payment from government
- Managing Military Distributor deductions
- Responsible for payments to Military Distributors
- Managing our DOT Distributor orders
Deductions Coordinator
Smithfield Foods, Inc
Lisle, Illinois
- Processed Deli Deductions
- Managed Military Order Process
- Managed Military Distributor Payments
Customer Service Coordinator
Smithfield Foods, Inc
Lisle, IL
- Foodservice Customer Service
- I handled all National Accounts
- Managed Quizno's (American Food Distributors) inventory
Customer Service Coordinator
Smithfield Foods, Inc
Lisle, IL
- International Customer Service
- Entered all orders - which then needed to be split by producing plant
- Worked with plants to ensure product was produced and delivered within customer specs
- Arranged transportation (truck & boat) for all orders
- Ensured all necessary documentation was with each order
- Arranged USDA inspections when necessary
- Created all invoices
- Ensured invoices were paid in a timely manner
- Processed deductions
Logistics Assistant
Smithfield Foods, Inc
Lisle, IL
- Administrative Assistant for Logistics / Distribution group
- Coordinated travel & planning for all meetings
- Correspondence to / from our carriers
- Updated daily reports
Education
Associate of Science - Business Administration
Bay Path College
Longmeadow, MA05-1985
Skills
- Auditing
- Data Analysis
- Account Reconciliation
- Statistical Analysis
- Report Preparation
- Microsoft Excel
- Research and Data Analysis
- Administrative Support
References
References available upon request.
Timeline
Financial Analyst
Smithfield Foods, Inc
11.2013 - Current
Associate Financial Analyst
Smithfield Foods, Inc
01.2007 - 11.2013
Deductions Coordinator
Smithfield Foods, Inc
Customer Service Coordinator
Smithfield Foods, Inc
Customer Service Coordinator
Smithfield Foods, Inc
Logistics Assistant
Smithfield Foods, Inc
Associate of Science - Business Administration
Bay Path College
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