Summary

Overview

Work History

Education

Skills

Timeline

Patricia Serrano

Abilene

Summary

Dynamic customer service professional with a proven track record at CRC, excelling in teamwork and problem-solving. Recognized for a friendly demeanor and strong attention to detail, I effectively managed multiple projects while fostering positive relationships. Committed to continuous improvement and delivering exceptional support in fast-paced environments.

Overview

7

7

years of professional experience

Work History

Csr1/Csr4

CRC

11.2018 - 07.2025

Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Developed and maintained courteous and effective working relationships.
Demonstrated strong organizational and time management skills while managing multiple projects.

Education

Woodson For Excellence

Abilene, TX

Skills

Friendly, positive attitude
Teamwork and collaboration
Customer service

Problem-solving
Time management
Attention to detail

Timeline

Csr1/Csr4

CRC

11.2018 - 07.2025

Woodson For Excellence