Patricia Stanley
Pulaski,VA
Summary
Professional Call Center Customer Service Representative committed to providing courteous, prompt, detailed and accurate support. Experience managing outbound and inbound calls and handling emergency issues with patience and tact.
Overview
9
9
years of professional experience
Work History
Caregiver
Benmax Health Services
Blacksburg, VA
07.2020 - 07.2021
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Provided mobility assistance such as walking and regular exercising.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
Drive Thru Cashier
KFC Taco Bell
Pulaski, VA
10.2003 - 12.2011
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
- Balanced cash drawer at beginning and close of shift.
- Resolved problems with orders quickly and offered refund or replacement.
- Interacted professionally through clear communication with customers to promote positive patron experiences.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Operated cash register to record transactions accurately and efficiently.
Education
No Degree - Administrative Assistance And Secretarial Science
New River Community College
Dublin, VAHigh School Diploma -
Pulaski County High School
Dublin, VASkills
- Progress documentation
- Community integration
- Meal Planning and Preparation
- Infection Control and Aseptic Procedures
- Patient care
- Flexible schedule and availability
Timeline
Caregiver
Benmax Health Services
07.2020 - 07.2021
Drive Thru Cashier
KFC Taco Bell
10.2003 - 12.2011
No Degree - Administrative Assistance And Secretarial Science
New River Community College
High School Diploma -
Pulaski County High School
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